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It crashes when i press play

Scheduled Pinned Locked Moved BO2 Client Support
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  • Mr. Androidundefined Offline
    Mr. Androidundefined Offline
    Mr. Android
    Plutonium Admin
    wrote on last edited by
    #2

    can you send a screenshot of your antivirus exclusions page please?

    Natieundefined 2 Replies Last reply
    0
    • Mr. Androidundefined Mr. Android

      can you send a screenshot of your antivirus exclusions page please?

      Natieundefined Offline
      Natieundefined Offline
      Natie
      wrote on last edited by
      #3

      @Mr-Android hey i looked for like 10 minutes idk if this is it but this is what i foundantivirus.PNG

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      • Mr. Androidundefined Mr. Android

        can you send a screenshot of your antivirus exclusions page please?

        Natieundefined Offline
        Natieundefined Offline
        Natie
        wrote on last edited by
        #4

        @Mr-Android scratch that i did some more digging and found this hopefully this is what your talking aboutantivirus 2.PNG

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        • Mr. Androidundefined Offline
          Mr. Androidundefined Offline
          Mr. Android
          Plutonium Admin
          wrote on last edited by
          #5

          https://support.norton.com/sp/en/us/home/current/solutions/v3672136

          Use the above link to learn how to exclude folders from Norton's scanning process, then use it to add a folder exception for %localappdata%/Plutonium which will tell Norton to ignore the folder that stores the Pluto files.

          Once this is done, try running Plutonium.exe again.

          Natieundefined 1 Reply Last reply
          1
          • Mr. Androidundefined Mr. Android

            https://support.norton.com/sp/en/us/home/current/solutions/v3672136

            Use the above link to learn how to exclude folders from Norton's scanning process, then use it to add a folder exception for %localappdata%/Plutonium which will tell Norton to ignore the folder that stores the Pluto files.

            Once this is done, try running Plutonium.exe again.

            Natieundefined Offline
            Natieundefined Offline
            Natie
            wrote on last edited by
            #6

            @Mr-Android i have both ways to to stop the antivirus by doing the scan exclusions as you can see below and also tried putting in that %localappdata%/Plutonium but that said it was an invalid path i dont know what i have done wrong sorry for wasting your time but is there any other way?

            Natieundefined 1 Reply Last reply
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            • Natieundefined Natie

              @Mr-Android i have both ways to to stop the antivirus by doing the scan exclusions as you can see below and also tried putting in that %localappdata%/Plutonium but that said it was an invalid path i dont know what i have done wrong sorry for wasting your time but is there any other way?

              Natieundefined Offline
              Natieundefined Offline
              Natie
              wrote on last edited by
              #7

              Natie plutonium exclusion.PNG

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              • Mr. Androidundefined Offline
                Mr. Androidundefined Offline
                Mr. Android
                Plutonium Admin
                wrote on last edited by
                #8

                Thats not quite right, the folder would need to be c:\Users\User\appdata\local\Plutonium

                Natieundefined 1 Reply Last reply
                0
                • Mr. Androidundefined Mr. Android

                  Thats not quite right, the folder would need to be c:\Users\User\appdata\local\Plutonium

                  Natieundefined Offline
                  Natieundefined Offline
                  Natie
                  wrote on last edited by
                  #9

                  @Mr-Android i put in what you said and tried opening it again but it just not responding briefly in the top left and crashed againPlutonium 1.PNG

                  Dss0undefined 1 Reply Last reply
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                  • Natieundefined Natie

                    @Mr-Android i put in what you said and tried opening it again but it just not responding briefly in the top left and crashed againPlutonium 1.PNG

                    Dss0undefined Offline
                    Dss0undefined Offline
                    Dss0
                    Plutonium Staff
                    wrote on last edited by Dss0
                    #10

                    Natie Download this, extract it to any location (you can delete it afterwards) and run the redists and dxsetup.exe in the directx folder. https://drive.google.com/u/0/uc?id=1gG_DXaZfAUETfXaYJzCP36ImvE_bO_x9&export=download

                    Natieundefined 1 Reply Last reply
                    1
                    • Dss0undefined Dss0

                      Natie Download this, extract it to any location (you can delete it afterwards) and run the redists and dxsetup.exe in the directx folder. https://drive.google.com/u/0/uc?id=1gG_DXaZfAUETfXaYJzCP36ImvE_bO_x9&export=download

                      Natieundefined Offline
                      Natieundefined Offline
                      Natie
                      wrote on last edited by
                      #11

                      Dss0 Thank you bro it works now do you know an way i can connect my ps4 controller?

                      Dss0undefined 1 Reply Last reply
                      0
                      • Natieundefined Natie

                        Dss0 Thank you bro it works now do you know an way i can connect my ps4 controller?

                        Dss0undefined Offline
                        Dss0undefined Offline
                        Dss0
                        Plutonium Staff
                        wrote on last edited by
                        #12

                        Natie https://forum.plutonium.pw/topic/2815/setting-up-a-ps4-controller-with-ds4windows

                        1 Reply Last reply
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