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Sound issue

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  • SpazmicParadoxundefined Offline
    SpazmicParadoxundefined Offline
    SpazmicParadox
    wrote on last edited by
    #1

    My Black ops 2 Sound is off for some reason yes the sound and volume is up but The game both mo and zm just make no sound? I don’t know why but I downloaded it 4 times the same and it still is the same??? Help

    1 Reply Last reply
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    • Mr. Androidundefined Offline
      Mr. Androidundefined Offline
      Mr. Android Plutonium Admin
      wrote on last edited by
      #2

      Do you have a headset? If so, ensure it is set as your default audio device in your Windows audio settings. Also double check the audio output device in the game settings is set to the device that you'd like sound to come out of. (Ideally the same device you have as your default audio device in windows)

      Kalitosundefined 1 Reply Last reply
      1
      • SpazmicParadoxundefined Offline
        SpazmicParadoxundefined Offline
        SpazmicParadox
        wrote on last edited by
        #3

        My default audio is speaker and something else it’s weird

        1 Reply Last reply
        1
        • SpazmicParadoxundefined Offline
          SpazmicParadoxundefined Offline
          SpazmicParadox
          wrote on last edited by
          #4

          I also don’t have Headset in use

          1 Reply Last reply
          0
          • Kalitosundefined Offline
            Kalitosundefined Offline
            Kalitos
            replied to Mr. Android on last edited by
            #5

            Mr. Android said in Sound issue:

            Do you have a headset? If so, ensure it is set as your default audio device in your Windows audio settings. Also double check the audio output device in the game settings is set to the device that you'd like sound to come out of. (Ideally the same device you have as your default audio device in windows)

            As it says, your game may be detecting an output device that you are not using, check the audio output device in the game that is defined for use.

            SpazmicParadoxundefined 1 Reply Last reply
            0
            • SpazmicParadoxundefined Offline
              SpazmicParadoxundefined Offline
              SpazmicParadox
              replied to Kalitos on last edited by
              #6

              Kalitos my Output is just speakers and headphones and it can’t be changed and I went in game to see sound settings and everything is at normal I also tested the system test thing where it plays a sound but it won’t play a sound

              Kalitosundefined 1 Reply Last reply
              1
              • Kalitosundefined Offline
                Kalitosundefined Offline
                Kalitos
                replied to SpazmicParadox on last edited by Kalitos
                #7

                SpazmicParadox Check in the windows volume mixer, the game sound may be muted from there

                SpazmicParadoxundefined 1 Reply Last reply
                0
                • SpazmicParadoxundefined Offline
                  SpazmicParadoxundefined Offline
                  SpazmicParadox
                  replied to Kalitos on last edited by
                  #8

                  Kalitos it says it’s at 100% for the volume

                  Kalitosundefined 1 Reply Last reply
                  0
                  • Kalitosundefined Offline
                    Kalitosundefined Offline
                    Kalitos
                    replied to SpazmicParadox on last edited by
                    #9

                    SpazmicParadox One last try, share a screenshot of the sound settings within the game.

                    1 Reply Last reply
                    0
                    • SpazmicParadoxundefined Offline
                      SpazmicParadoxundefined Offline
                      SpazmicParadox
                      wrote on last edited by SpazmicParadox
                      #10

                      Kalitos Screenshot (1).png

                      1 Reply Last reply
                      1
                      • SpazmicParadoxundefined Offline
                        SpazmicParadoxundefined Offline
                        SpazmicParadox
                        wrote on last edited by
                        #11

                        Kalitos also when I enter origins map its just a white screen

                        1 Reply Last reply
                        0
                        • Mr. Androidundefined Offline
                          Mr. Androidundefined Offline
                          Mr. Android Plutonium Admin
                          wrote on last edited by
                          #12

                          Can you atleast post a screenshot where the game doesn't cover the important information in the other window?

                          SpazmicParadoxundefined 2 Replies Last reply
                          0
                          • SpazmicParadoxundefined Offline
                            SpazmicParadoxundefined Offline
                            SpazmicParadox
                            replied to Mr. Android on last edited by
                            #13

                            Mr. Android yes

                            1 Reply Last reply
                            0
                            • SpazmicParadoxundefined Offline
                              SpazmicParadoxundefined Offline
                              SpazmicParadox
                              replied to Mr. Android on last edited by
                              #14

                              Mr. Android Screenshot (2).png

                              1 Reply Last reply
                              0
                              • Mr. Androidundefined Offline
                                Mr. Androidundefined Offline
                                Mr. Android Plutonium Admin
                                wrote on last edited by
                                #15

                                Go to start and type Change System Sounds and click the item that appears.

                                e1a9dd53-a415-4ab5-9a7f-d748bf1893c7-image.png
                                Then click the playback tab and screenshot that window please.

                                1 Reply Last reply
                                0
                                • SpazmicParadoxundefined Offline
                                  SpazmicParadoxundefined Offline
                                  SpazmicParadox
                                  wrote on last edited by
                                  #16

                                  Screenshot (3).png

                                  1 Reply Last reply
                                  0
                                  • Mr. Androidundefined Offline
                                    Mr. Androidundefined Offline
                                    Mr. Android Plutonium Admin
                                    wrote on last edited by
                                    #17

                                    Cheers, so your device is set as the default device across everything so that's good. It makes me think it might be a sound driver problem, would you mind downloading this: https://www.ccleaner.com/speccy/download/standard and run it by opening the start menu and typing Speccy? Can you then screenshot the window that opens? Please wait until it finishes analyzing. It will look something like this:
                                    2552054f-360a-488d-a700-b66f6dd6d9e7-image.png

                                    SpazmicParadoxundefined 1 Reply Last reply
                                    0
                                    • SpazmicParadoxundefined Offline
                                      SpazmicParadoxundefined Offline
                                      SpazmicParadox
                                      replied to Mr. Android on last edited by
                                      #18

                                      Mr. Android Screenshot (4).png

                                      1 Reply Last reply
                                      0
                                      • Mr. Androidundefined Offline
                                        Mr. Androidundefined Offline
                                        Mr. Android Plutonium Admin
                                        wrote on last edited by
                                        #19

                                        https://www.dell.com/support/contents/uk/en/ukbsdt1/article/product-support/self-support-knowledgebase/software-and-downloads/supportassist

                                        Dell SupportAssist is likely the easiest way to do some driver updates. If you let it install and scan your machine, it should then offer you any driver updates, probably worth installing them all, especially if there is a sound driver update. (screenshot the window after all the updates are done please)

                                        Just incase this doesn't work, can you also open the start menu and type winver and screenshot the window that opens, thanks.

                                        1 Reply Last reply
                                        0
                                        • SpazmicParadoxundefined Offline
                                          SpazmicParadoxundefined Offline
                                          SpazmicParadox
                                          wrote on last edited by
                                          #20

                                          could it be because downloaded it from discord server?
                                          because Before it was from the plutonium website and it worked except that I cant play multiplayer.

                                          Mr. Androidundefined 1 Reply Last reply
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