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Plutonium launcher not even opening

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  • Dss0undefined Offline
    Dss0undefined Offline
    Dss0 Plutonium Staff
    replied to LethalCut on last edited by
    #2

    LethalCut which version of windows is he on? Which antivirus software does he use? Would be better if he posted here instead of you tbh.

    LethalCutundefined 1 Reply Last reply
    0
    • gtnitr_lolundefined Offline
      gtnitr_lolundefined Offline
      gtnitr_lol
      wrote on last edited by
      #3

      did u downloaded the plutonium luncher with bo2 torrent or seperate.

      LethalCutundefined 1 Reply Last reply
      0
      • cj_dog44undefined Offline
        cj_dog44undefined Offline
        cj_dog44
        replied to LethalCut on last edited by
        #4

        LethalCut Try to reset your pc or laptop that may work if not just re download it again.

        LethalCutundefined 1 Reply Last reply
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        • gtnitr_lolundefined Offline
          gtnitr_lolundefined Offline
          gtnitr_lol
          wrote on last edited by
          #5

          he should be using win 10 to run plutonium.exe

          LethalCutundefined 1 Reply Last reply
          0
          • LethalCutundefined Offline
            LethalCutundefined Offline
            LethalCut
            replied to Dss0 on last edited by
            #6

            Dss0 he's on windows 10 and he says he might not have an anti virus since there is no windows defender and he doesn't have any third party anti virus.

            1 Reply Last reply
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            • LethalCutundefined Offline
              LethalCutundefined Offline
              LethalCut
              replied to gtnitr_lol on last edited by
              #7

              gtnitr_lol he is on windows 10.

              1 Reply Last reply
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              • LethalCutundefined Offline
                LethalCutundefined Offline
                LethalCut
                replied to cj_dog44 on last edited by
                #8

                cj_dog44 he did redownload it but does not want to reset his pc.

                1 Reply Last reply
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                • LethalCutundefined Offline
                  LethalCutundefined Offline
                  LethalCut
                  replied to gtnitr_lol on last edited by
                  #9

                  gtnitr_lol he tried both. He used the one that came from the torrent and he downloaded the one from the website.

                  Dss0undefined 1 Reply Last reply
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                  • Dss0undefined Offline
                    Dss0undefined Offline
                    Dss0 Plutonium Staff
                    replied to LethalCut on last edited by
                    #10

                    LethalCut Well defender is active by default if no other av is installed so.
                    Tell him to try following this guide https://streamable.com/5giauo and additionally excluding the launcher itself (plutonium.exe) from scanning. Also on newer versions of windows the desktop and personal folders are synced with onedrive, if the game is located there it can cause issues. So moving the game folder (including the launcher) to C:\Games would be better.
                    If it still doesn't work pls tell him to do the following:

                    • Open start menu and search for "winver"
                    • Open winver
                    • Screenshot the window that pops up and post the screenshot here
                    LethalCutundefined 1 Reply Last reply
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                    • LethalCutundefined Offline
                      LethalCutundefined Offline
                      LethalCut
                      replied to Dss0 on last edited by
                      #11

                      Dss0 He got off but I dm'd him your message so he will probably do it whenever he gets on.

                      1 Reply Last reply
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