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Bootstrapper Issue

Scheduled Pinned Locked Moved Launcher Support
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  • Ahmad52undefined Ahmad52

    Okay so if it isn't windows defender and it isn't missing dll files then why does the bootstrapper not launch the game, I even reinstalled the game 3 times just to make sure I'm not missing any files

    Chaseundefined Offline
    Chaseundefined Offline
    Chase
    wrote on last edited by
    #7

    Ahmad52 Do you have any other antivirus installed? It could be that messing with it. I've known McAfee to not let the game start.

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    • Ahmad52undefined Offline
      Ahmad52undefined Offline
      Ahmad52
      wrote on last edited by
      #8

      I wish I did, that would be a quick fix but no I only have windows defender

      Dss0undefined 1 Reply Last reply
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      • Ahmad52undefined Ahmad52

        I wish I did, that would be a quick fix but no I only have windows defender

        Dss0undefined Offline
        Dss0undefined Offline
        Dss0
        Plutonium Staff
        wrote on last edited by
        #9

        Ahmad52 is the game still downloading or seeding in qbittorrent? (i noticed it's running in your screenshot). Try removing it from there.

        Can you pls post screenshots of:

        • Your game folder
        • Your defender exclusion settings
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        • Ahmad52undefined Offline
          Ahmad52undefined Offline
          Ahmad52
          wrote on last edited by Ahmad52
          #10

          No that was a separate torrent download, The plutonium file finished downloading, SureScreenshot (52).png !Screenshot (54).png

          Dss0undefined 1 Reply Last reply
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          • Ahmad52undefined Ahmad52

            No that was a separate torrent download, The plutonium file finished downloading, SureScreenshot (52).png !Screenshot (54).png

            Dss0undefined Offline
            Dss0undefined Offline
            Dss0
            Plutonium Staff
            wrote on last edited by
            #11

            Ahmad52 you are launching plutonium (2).exe right? Delete plutonium.exe and rename plutonium (2).exe to plutonium.exe.

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            • Ahmad52undefined Offline
              Ahmad52undefined Offline
              Ahmad52
              wrote on last edited by Ahmad52
              #12

              I did that and the game still doesn't launch, I also have this error whenever I launch the launcher Idk if it has anything to do with this but in the case that it does, here. Also the launcher proceeds to launch in LAN mode, could that be anything? Screenshot (55).png

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              • HannesCundefined Offline
                HannesCundefined Offline
                HannesC
                Plutonium Staff
                wrote on last edited by
                #13

                Try changing your DNS to 1.1.1.1 or use a VPN. Ahmad52

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                • Ahmad52undefined Offline
                  Ahmad52undefined Offline
                  Ahmad52
                  wrote on last edited by
                  #14

                  doing so fixed the crash error but the game still fails to launch...

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                  • HannesCundefined Offline
                    HannesCundefined Offline
                    HannesC
                    Plutonium Staff
                    wrote on last edited by
                    #15

                    Like you hit Play and it crashes? Assuming you already followed Dss0's instructions in the beginning of the thread, it's probably your antivirus. What AV do you use?

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                    • Ahmad52undefined Offline
                      Ahmad52undefined Offline
                      Ahmad52
                      wrote on last edited by Ahmad52
                      #16

                      The launcher launches the bootstrapper and the bootstrapper remains clear without launching the game, no crashes, no errors. I dont have an antivirus and my windows defenders exclusions include the plutonium file, I have a vpn enabled and disabled and eitherway it doesnt launch the game the bootstraper just ramins clear

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                      • Ahmad52undefined Offline
                        Ahmad52undefined Offline
                        Ahmad52
                        wrote on last edited by
                        #17

                        What do you mean dude the launcher wouldn't work without the localappdata plutonium folder

                        Dss0undefined 1 Reply Last reply
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                        • Ahmad52undefined Ahmad52

                          What do you mean dude the launcher wouldn't work without the localappdata plutonium folder

                          Dss0undefined Offline
                          Dss0undefined Offline
                          Dss0
                          Plutonium Staff
                          wrote on last edited by
                          #18

                          Ahmad52 it would re-download the clientfiles, i doubt that is the issue here tho.
                          Try using a vpn if you have one, still seems like a network related issue.

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                          • Ahmad52undefined Offline
                            Ahmad52undefined Offline
                            Ahmad52
                            wrote on last edited by
                            #19

                            I am currently using a vpn, so should I delete the client files at %localappdata%?

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                            • Ahmad52undefined Offline
                              Ahmad52undefined Offline
                              Ahmad52
                              wrote on last edited by
                              #20

                              Im using a vpn, I uninstalled the files at %localappdata%, and wdym uninstall the client? You mean download the entire torrent file again? I already did that 3 times bruuhhhhhhhh

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                              • Ahmad52undefined Offline
                                Ahmad52undefined Offline
                                Ahmad52
                                wrote on last edited by
                                #21

                                I already did that more than 10 times now 😗

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                                • HannesCundefined Offline
                                  HannesCundefined Offline
                                  HannesC
                                  Plutonium Staff
                                  wrote on last edited by
                                  #22

                                  Can you post a screenshot of the apps that are currently running in the background? It's likely one of them are clashing with Pluto. Especially overlays and stuff.

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                                  • Ahmad52undefined Offline
                                    Ahmad52undefined Offline
                                    Ahmad52
                                    wrote on last edited by
                                    #23

                                    Please keep in mind that the file size is prob smaller as I am yet to run the game on this device. Also I tried restarting my pc and turning off any extra startup apps to see if that helps but it's all the same
                                    Screenshot (59).png Screenshot (58).png

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                                    • maxneedundefined Offline
                                      maxneedundefined Offline
                                      maxneed
                                      wrote on last edited by
                                      #24

                                      hi,I have issue with bootstrapper I have windows7 64 complaining about missing xinput1_4.dll I put that dll then tell me about another dll API-MS-Win-Eventing-ClassicProvider-L1-1-0 then another api-ms-win-core-sysinfo-l1-2-1 then cannot find entry to the last dll about systime get time error wha sould I do about some month ago the launcher launch fine without error after this update a lots of errors

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                                      • HannesCundefined Offline
                                        HannesCundefined Offline
                                        HannesC
                                        Plutonium Staff
                                        wrote on last edited by HannesC
                                        #25

                                        Ahmad52 MPC HC? Try quitting/disabling it and then launch pluto again? Also are you sure you don't have any other AVs besides defender?

                                        maxneed Don't hijack threads, Windows 7 isn't supported. Upgrade to Windows 10

                                        Ahmad52undefined 1 Reply Last reply
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                                        • maxneedundefined Offline
                                          maxneedundefined Offline
                                          maxneed
                                          wrote on last edited by
                                          #26

                                          Sorry

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