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Plutonium

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  3. Launcher opens, 'Fetching update info,' then closes

Launcher opens, 'Fetching update info,' then closes

Scheduled Pinned Locked Moved Launcher Support
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  • twomad Offline
    twomad Offline
    twomad
    wrote on last edited by
    #1

    its a hit or miss issue. it takes 2-10 attempts to get it to actually launch. any help appreciated. thanks.

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    • Xerxes Offline
      Xerxes Offline
      Xerxes
      Plutonium Staff
      wrote on last edited by
      #2

      We need more information, maybe take a screenshot?

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      0
      • twomad Offline
        twomad Offline
        twomad
        wrote on last edited by
        #3

        its fixed. apparently you need to launch directly from the exe in appdata. thanks

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        • HannesC Offline
          HannesC Offline
          HannesC
          Plutonium Staff
          wrote on last edited by
          #4

          No don't. If you do that you won't no longer be able to play when a new update drops - which is exactly what plutonium.exe does, looks for updates and downloads them if there's one and then starts the game. Your issue might be AV related, what antivirus do you use?

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          • twomad Offline
            twomad Offline
            twomad
            wrote on last edited by
            #5

            I use windows defender and have the exe as an exception. If this is the case, could I just launch the updater application whenever there’s a new update?

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            • HannesC Offline
              HannesC Offline
              HannesC
              Plutonium Staff
              wrote on last edited by
              #6

              Probably should, but we don't recommend it. Anyways, try adding exclusions to Pluto - follow this video.

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              • SMT Offline
                SMT Offline
                SMT
                wrote on last edited by
                #7

                I'm having the same exact issue. I've added exclusion, disabled defender, installed any dependencies such as .NET framework and C++ redis. I've run as admin and with compatibility modes.

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