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update fail

Scheduled Pinned Locked Moved Launcher Support
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  • KOOSSundefined Offline
    KOOSSundefined Offline
    KOOSS
    wrote on last edited by
    #1

    hello what should i do when it shows this 178036dc-863a-4b63-a575-987443064d5e-image.png i dont use any anti viruses

    Dss0undefined 1 Reply Last reply
    0
    • Dss0undefined Offline
      Dss0undefined Offline
      Dss0 Plutonium Staff
      replied to KOOSS on last edited by
      #2

      KOOSS

      • if you still have the pluto_t6_full_game torrent running in your torrent client remove it from there
      • follow this video guide https://streamable.com/5giauo
      1 Reply Last reply
      1
      • KOOSSundefined Offline
        KOOSSundefined Offline
        KOOSS
        wrote on last edited by
        #3

        so i tried to follow the video but when he opens the virus and treath protection i have completely different tab

        Dss0undefined 1 Reply Last reply
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        • Dss0undefined Offline
          Dss0undefined Offline
          Dss0 Plutonium Staff
          replied to KOOSS on last edited by
          #4

          KOOSS post a screenshot.

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          • KOOSSundefined Offline
            KOOSSundefined Offline
            KOOSS
            wrote on last edited by
            #5

            8eac5598-2362-4e1e-88c8-4e7037c1997d-image.png sorry for the launguage

            Dss0undefined 1 Reply Last reply
            0
            • Dss0undefined Offline
              Dss0undefined Offline
              Dss0 Plutonium Staff
              replied to KOOSS on last edited by
              #6

              KOOSS no idea what that is, which version of windows are you using? search for "winver" in the start menu and run it, post a screenshot.
              Can't help you much if it's not in english, all you have to do is exclude %localappdata%/Plutonium from scanning.

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              • KOOSSundefined Offline
                KOOSSundefined Offline
                KOOSS
                wrote on last edited by
                #7

                ddd7eae8-f78f-43b9-9c18-e87f7f99d2fe-image.png

                Dss0undefined 1 Reply Last reply
                0
                • Dss0undefined Offline
                  Dss0undefined Offline
                  Dss0 Plutonium Staff
                  replied to KOOSS on last edited by
                  #8

                  KOOSS alt text

                  This says you're using a differnet antivirus software.
                  So which one do you use?
                  Click the blue text, maybe it'll tell you.

                  1 Reply Last reply
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                  • KOOSSundefined Offline
                    KOOSSundefined Offline
                    KOOSS
                    wrote on last edited by
                    #9

                    b9c30fa7-c7a0-433f-be6c-9d2529b06e18-image.png

                    Dss0undefined 1 Reply Last reply
                    0
                    • Dss0undefined Offline
                      Dss0undefined Offline
                      Dss0 Plutonium Staff
                      replied to KOOSS on last edited by
                      #10

                      KOOSS can you atleast translate for me what it says?
                      So your defender says you have another av installed that's why it's deactivated. What you need to do now is find out which other antivirus software is installed on your pc and exclude %localappdata%/Plutonium from scanning in that av software.
                      If you really can't find it just check the list of installed programs on your pc.

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                      • KOOSSundefined Offline
                        KOOSSundefined Offline
                        KOOSS
                        wrote on last edited by
                        #11

                        so all antiviruses i use is CCcleaner and avast

                        Dss0undefined 1 Reply Last reply
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                        • Dss0undefined Offline
                          Dss0undefined Offline
                          Dss0 Plutonium Staff
                          replied to KOOSS on last edited by
                          #12

                          KOOSS yea. so exclude it from scanning in avast.
                          https://support.avast.com/en-ww/article/Antivirus-scan-exclusions

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                          • KOOSSundefined Offline
                            KOOSSundefined Offline
                            KOOSS
                            wrote on last edited by KOOSS
                            #13

                            what was the code again? because when i put %localappdata%/Plutonium it still doesnt work for me

                            Dss0undefined 1 Reply Last reply
                            0
                            • Dss0undefined Offline
                              Dss0undefined Offline
                              Dss0 Plutonium Staff
                              replied to KOOSS on last edited by
                              #14

                              KOOSS just uninstall avast and do it in defender according to the video. It's a bad av anyways.

                              1 Reply Last reply
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                              • KOOSSundefined Offline
                                KOOSSundefined Offline
                                KOOSS
                                wrote on last edited by
                                #15

                                yo it work thx so much

                                1 Reply Last reply
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