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Cannot open plutonium after download

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  • Slaughter7747undefined Offline
    Slaughter7747undefined Offline
    Slaughter7747
    replied to Dss0 on last edited by
    #3

    Dss0 Now it just says "fetching update info" and crashes as soon as it pops up. i tryed deleting it and reinstalling it also.

    PICUREundefined 1 Reply Last reply
    0
    • PICUREundefined Offline
      PICUREundefined Offline
      PICURE
      replied to Slaughter7747 on last edited by
      #4

      Slaughter7747 Did it work for you? i have the same problem

      Slaughter7747undefined 1 Reply Last reply
      0
      • Slaughter7747undefined Offline
        Slaughter7747undefined Offline
        Slaughter7747
        replied to PICURE on last edited by
        #5

        PICURE no just does this and closes nowCapture 2 MW3.PNG

        Dss0undefined 1 Reply Last reply
        0
        • Dss0undefined Offline
          Dss0undefined Offline
          Dss0 Plutonium Staff
          replied to Slaughter7747 on last edited by
          #6

          Slaughter7747 do you use any other antivirus software besides defender (for example malwarebytes)?
          You can also try changing your dns servers to 1.1.1.1/1.0.0.1 (https://www.windowscentral.com/how-change-your-pcs-dns-settings-windows-10)

          Slaughter7747undefined 1 Reply Last reply
          0
          • Slaughter7747undefined Offline
            Slaughter7747undefined Offline
            Slaughter7747
            replied to Dss0 on last edited by
            #7

            Dss0 Yes i have webroot but did the equivalent of the windows security thing on that.Capture 3 MW3.PNG

            Dss0undefined PICUREundefined 2 Replies Last reply
            0
            • Dss0undefined Offline
              Dss0undefined Offline
              Dss0 Plutonium Staff
              replied to Slaughter7747 on last edited by Dss0
              #8

              Slaughter7747 it probably blocks the connection still.. webroot is one of the av's that have major issues with pluto.

              1 Reply Last reply
              0
              • PICUREundefined Offline
                PICUREundefined Offline
                PICURE
                replied to Slaughter7747 on last edited by
                #9

                Slaughter7747 did you manage to fix it?

                Slaughter7747undefined 1 Reply Last reply
                0
                • Slaughter7747undefined Offline
                  Slaughter7747undefined Offline
                  Slaughter7747
                  replied to PICURE on last edited by
                  #10

                  PICURE no

                  Dss0undefined 1 Reply Last reply
                  0
                  • Dss0undefined Offline
                    Dss0undefined Offline
                    Dss0 Plutonium Staff
                    replied to Slaughter7747 on last edited by
                    #11

                    Slaughter7747 just uninstall webroot.

                    Slaughter7747undefined 1 Reply Last reply
                    1
                    • Slaughter7747undefined Offline
                      Slaughter7747undefined Offline
                      Slaughter7747
                      replied to Dss0 on last edited by
                      #12

                      Dss0 I appreciate your help but id rather have antivirus than plutonium with no antivirus

                      Dss0undefined 1 Reply Last reply
                      0
                      • Dss0undefined Offline
                        Dss0undefined Offline
                        Dss0 Plutonium Staff
                        replied to Slaughter7747 on last edited by
                        #13

                        Slaughter7747 well you have an antivirus, windows defender and that's all you need these days.

                        Slaughter7747undefined Chaos115undefined 2 Replies Last reply
                        1
                        • Slaughter7747undefined Offline
                          Slaughter7747undefined Offline
                          Slaughter7747
                          replied to Dss0 on last edited by
                          #14

                          Dss0 i did some research i believe you. runs now. Thank you for your patience

                          PICUREundefined 1 Reply Last reply
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                          • Chaos115undefined Offline
                            Chaos115undefined Offline
                            Chaos115
                            replied to Dss0 on last edited by
                            #15
                            This post is deleted!
                            1 Reply Last reply
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