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LAUNCHER DONT WORKS

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  • HannesCundefined Offline
    HannesCundefined Offline
    HannesC Plutonium Staff
    wrote on last edited by
    #3

    I used to use a different version of bo2 than the one you have on the site

    We don't provide support for 3rd party repacks, you're on your own if you're using them and do note you crashing is probably because you're using a shitty repack with corrupted files. Would recommend you to delete everything and redownload from our guide. As for servers not loading, that's your internet/router's fault.

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    • grumiundefined Offline
      grumiundefined Offline
      grumi
      wrote on last edited by
      #4

      no bro my point is that the game worked fine before with the other version of bo2 but when I downloaded the one from your forum it started to give errors, but it has to be the lanuncher I don't think it's the game that gives error, and on my router it goes perfectly, it has all the firewall permissions.

      Dss0undefined 1 Reply Last reply
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      • Dss0undefined Offline
        Dss0undefined Offline
        Dss0 Plutonium Staff
        replied to grumi on last edited by
        #5

        grumi that depends, we'd need to see the actual error message and the crashdump it created (if it did create one). It's not impossible that it crashes because of something unrelated to plutonium itself, wouldn't be the first time.

        What he meant was that some routers have issues with the amount of traffic a serverlist refresh causes, you could try disabling your router's firewall (via the web interface).

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        • grumiundefined Offline
          grumiundefined Offline
          grumi
          wrote on last edited by
          #6

          sometimes the launcher stays in authenticating credentials, sometimes it launches and it comes out could not authenticate plutonium unknown error, I have already reistalled the launcher and deleted the appdata folder, it takes quite a while to open compared to before, in fact I just got an error haha I think this may help!

          sorry for my bad english translator Captura de pantalla 2021-05-26 065602.png

          Dss0undefined 1 Reply Last reply
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          • Dss0undefined Offline
            Dss0undefined Offline
            Dss0 Plutonium Staff
            replied to grumi on last edited by
            #7

            grumi ah i thought that it was your game crashing, not the launcher itself.
            That error is weird, never seen that before, do you have any other instances of the launcher open in the background? (check task manager for plutonium-launcher-win32.exe or plutonium.exe).
            Could also try deleting %localappdata%/Plutonium/info.json.

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            • grumiundefined Offline
              grumiundefined Offline
              grumi
              wrote on last edited by
              #8

              I don't see those processes in the task manager, I'm going to check if it's a driver that fails, the delete info thing didn't work :CCaptura de pantalla 2021-05-26 074358.png

              Xerxesundefined 1 Reply Last reply
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              • grumiundefined Offline
                grumiundefined Offline
                grumi
                wrote on last edited by
                #9

                update the drivers and still the same :c

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                • Xerxesundefined Offline
                  Xerxesundefined Offline
                  Xerxes Plutonium Staff
                  replied to grumi on last edited by
                  #10

                  grumi said in LAUNCHER DONT WORKS:

                  I don't see those processes in the task manager, I'm going to check if it's a driver that fails, the delete info thing didn't work :CCaptura de pantalla 2021-05-26 074358.png

                  Thats a network issue, might be your provider blocking it, might be your country. Either try your phone's internet connection or a VPN.

                  grumiundefined 1 Reply Last reply
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                  • grumiundefined Offline
                    grumiundefined Offline
                    grumi
                    replied to Xerxes on last edited by
                    #11

                    Xerxes hmm maybe, although it worked perfectly before, when I reinstalled Windows the errors started.

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                    • grumiundefined Offline
                      grumiundefined Offline
                      grumi
                      wrote on last edited by
                      #12

                      ok, the servers is my internet? what do i do, if before it was working perfectly,

                      I open the game and the servers load, then I save the game and when I open the servers they do not load, just like bo2. unknown.png

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