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error when wanting to start the launcher

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  • A Former User? Offline
    A Former User? Offline
    A Former User
    wrote on last edited by
    #1

    Help when I tried to login I get an error that says "An issue occured when logging in. hanshake: certificate verify failed" how can I fix it? I've looked for many solutions and haven't found any.

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    • Qunizzundefined Offline
      Qunizzundefined Offline
      Qunizz
      wrote on last edited by
      #2

      same with me imn trying to uninstall to see if that helps but its saying i cant cause its not showing in my files

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      • HannesCundefined Offline
        HannesCundefined Offline
        HannesC Plutonium Staff
        wrote on last edited by
        #3

        https://forum.plutonium.pw/topic/6832/common-launcher-issues-solutions

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        • A Former User? Offline
          A Former User? Offline
          A Former User
          replied to HannesC on last edited by
          #4

          HannesC said in error when wanting to start the launcher:

          https://forum.plutonium.pw/topic/6832/common-launcher-issues-solutions

          i also have the same problem, i did what they said there is and the problem sitll persists, i don't know what to do

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          • HannesCundefined Offline
            HannesCundefined Offline
            HannesC Plutonium Staff
            wrote on last edited by
            #5

            Some other solutions besides it are making sure your system date/time are synchronized, deleting %localappdata%/Plutonium and running the launcher again, or changing DNS (https://www.windowscentral.com/how-change-your-pcs-dns-settings-windows-10). If all this fails, try a VPN.

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