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Cannot start T6 Multiplayer

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  • xGabrielUCundefined Offline
    xGabrielUCundefined Offline
    xGabrielUC Contributor
    wrote on last edited by xGabrielUC
    #1

    Hi, I'm having problems trying to start T6 MP from Plutonium (image error), I tried to fix it with the tutorial (https://plutonium.pw/docs/repair/) but it doesn't seem to have worked.

    Is there any other solution or cause?

    Information:

    • OS: Windows 10 Pro
    • DirectX: 12
    • Error:
      error image
    Dss0undefined 1 Reply Last reply
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    • Dss0undefined Offline
      Dss0undefined Offline
      Dss0 Plutonium Staff
      replied to xGabrielUC on last edited by
      #2

      xGabrielUC install directx from the redist folder in your game folder (redist/DirectX/DXSETUP.exe) also try updating your graphics drivers.
      You have dx12 but the game uses dx9 so you need to install that.

      xGabrielUCundefined 1 Reply Last reply
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      • xGabrielUCundefined Offline
        xGabrielUCundefined Offline
        xGabrielUC Contributor
        replied to Dss0 on last edited by
        #3

        I will try what you mention and let you know, thanks

        xGabrielUCundefined 1 Reply Last reply
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        • xGabrielUCundefined Offline
          xGabrielUCundefined Offline
          xGabrielUC Contributor
          replied to xGabrielUC on last edited by
          #4

          I just updated the drivers and installed "DXSETUP.exe", the error persists

          Dss0undefined 1 Reply Last reply
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          • Dss0undefined Offline
            Dss0undefined Offline
            Dss0 Plutonium Staff
            replied to xGabrielUC on last edited by
            #5

            xGabrielUC could you post your pc specs?

            1 Reply Last reply
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            • xGabrielUCundefined Offline
              xGabrielUCundefined Offline
              xGabrielUC Contributor
              wrote on last edited by
              #6

              Sure:
              CPU: AMD FX-6300 Six-core @ 3.5Ghz
              Graphic: AMD Radeon R7 200 Series
              RAM: 16GB DDR3
              Disk: SSD & HDD

              Dss0undefined 1 Reply Last reply
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              • Dss0undefined Offline
                Dss0undefined Offline
                Dss0 Plutonium Staff
                replied to xGabrielUC on last edited by
                #7

                xGabrielUC try this:

                1. open the start menu and search for "cmd"
                2. run cmd as admin
                3. execute the following command
                dism /online /cleanup-image /restorehealth
                
                1. after dism has finished repairing your system restart your pc
                1 Reply Last reply
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                • xGabrielUCundefined Offline
                  xGabrielUCundefined Offline
                  xGabrielUC Contributor
                  wrote on last edited by
                  #8

                  same error...
                  everything I can see on the CMD when I open the game is:

                  Loading fastfile code_pre_gfx_mp
                  [DW][Auth] Handling authentication request...
                  [DW][Lobby] Handling hello request...
                  
                  1 Reply Last reply
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