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Cannot start T6 Multiplayer

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  • xGabrielUCundefined Offline
    xGabrielUCundefined Offline
    xGabrielUC
    Contributor
    wrote on last edited by xGabrielUC
    #1

    Hi, I'm having problems trying to start T6 MP from Plutonium (image error), I tried to fix it with the tutorial (https://plutonium.pw/docs/repair/) but it doesn't seem to have worked.

    Is there any other solution or cause?

    Information:

    • OS: Windows 10 Pro
    • DirectX: 12
    • Error:
      error image
    Dss0undefined 1 Reply Last reply
    0
    • xGabrielUCundefined xGabrielUC

      Hi, I'm having problems trying to start T6 MP from Plutonium (image error), I tried to fix it with the tutorial (https://plutonium.pw/docs/repair/) but it doesn't seem to have worked.

      Is there any other solution or cause?

      Information:

      • OS: Windows 10 Pro
      • DirectX: 12
      • Error:
        error image
      Dss0undefined Offline
      Dss0undefined Offline
      Dss0
      Plutonium Staff
      wrote on last edited by
      #2

      xGabrielUC install directx from the redist folder in your game folder (redist/DirectX/DXSETUP.exe) also try updating your graphics drivers.
      You have dx12 but the game uses dx9 so you need to install that.

      xGabrielUCundefined 1 Reply Last reply
      0
      • Dss0undefined Dss0

        xGabrielUC install directx from the redist folder in your game folder (redist/DirectX/DXSETUP.exe) also try updating your graphics drivers.
        You have dx12 but the game uses dx9 so you need to install that.

        xGabrielUCundefined Offline
        xGabrielUCundefined Offline
        xGabrielUC
        Contributor
        wrote on last edited by
        #3

        I will try what you mention and let you know, thanks

        xGabrielUCundefined 1 Reply Last reply
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        • xGabrielUCundefined xGabrielUC

          I will try what you mention and let you know, thanks

          xGabrielUCundefined Offline
          xGabrielUCundefined Offline
          xGabrielUC
          Contributor
          wrote on last edited by
          #4

          I just updated the drivers and installed "DXSETUP.exe", the error persists

          Dss0undefined 1 Reply Last reply
          0
          • xGabrielUCundefined xGabrielUC

            I just updated the drivers and installed "DXSETUP.exe", the error persists

            Dss0undefined Offline
            Dss0undefined Offline
            Dss0
            Plutonium Staff
            wrote on last edited by
            #5

            xGabrielUC could you post your pc specs?

            1 Reply Last reply
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            • xGabrielUCundefined Offline
              xGabrielUCundefined Offline
              xGabrielUC
              Contributor
              wrote on last edited by
              #6

              Sure:
              CPU: AMD FX-6300 Six-core @ 3.5Ghz
              Graphic: AMD Radeon R7 200 Series
              RAM: 16GB DDR3
              Disk: SSD & HDD

              Dss0undefined 1 Reply Last reply
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              • xGabrielUCundefined xGabrielUC

                Sure:
                CPU: AMD FX-6300 Six-core @ 3.5Ghz
                Graphic: AMD Radeon R7 200 Series
                RAM: 16GB DDR3
                Disk: SSD & HDD

                Dss0undefined Offline
                Dss0undefined Offline
                Dss0
                Plutonium Staff
                wrote on last edited by
                #7

                xGabrielUC try this:

                1. open the start menu and search for "cmd"
                2. run cmd as admin
                3. execute the following command
                dism /online /cleanup-image /restorehealth
                
                1. after dism has finished repairing your system restart your pc
                1 Reply Last reply
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                • xGabrielUCundefined Offline
                  xGabrielUCundefined Offline
                  xGabrielUC
                  Contributor
                  wrote on last edited by
                  #8

                  same error...
                  everything I can see on the CMD when I open the game is:

                  Loading fastfile code_pre_gfx_mp
                  [DW][Auth] Handling authentication request...
                  [DW][Lobby] Handling hello request...
                  
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