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Plutonium.exe does not run. First time setting up.

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  • no romeundefined no rome

    Dss0

    where is the launcher stored?
    d1fb4ec2-635d-4959-b54e-45688c9d704a-image.png
    On my desktop, as suggested by the website.

    Does the filepath contain any special characters?
    No, it's the desktop.

    Are you trying to play in a virtual machine?
    No.

    Are you using any av software besides defender?
    No, and I have none installed.

    Check windows event viewer for anything that comes up after trying to start the launcher.

    b6014be3-3c97-4c4c-9ba7-1b19203ad4b2-image.png
    These two events show up right after attempting to run. The sources are ".NET Runtime" and "Application Error".
    I'm not going to include any other information in this reply, as I am unsure if there is any potentially vulnerable information in the details of the errors.

    If you do need the details, please let me know.

    Dss0undefined Offline
    Dss0undefined Offline
    Dss0
    Plutonium Staff
    wrote on last edited by
    #4

    @no_rome said in Plutonium.exe does not run. First time setting up.:

    I'm not going to include any other information in this reply, as I am unsure if there is any potentially vulnerable information in the details of the errors.

    No there's not, apart from your windows username maybe so if that's your real name censor it.

    no romeundefined 1 Reply Last reply
    0
    • Dss0undefined Dss0

      @no_rome said in Plutonium.exe does not run. First time setting up.:

      I'm not going to include any other information in this reply, as I am unsure if there is any potentially vulnerable information in the details of the errors.

      No there's not, apart from your windows username maybe so if that's your real name censor it.

      no romeundefined Offline
      no romeundefined Offline
      no rome
      Contributor
      wrote on last edited by no rome
      #5

      Dss0

      The .NET Runtime error event reads as follows:

      Application: Plutonium.exe
      Framework Version: v4.0.30319
      Description: The process was terminated due to an unhandled exception.
      Exception Info: System.BadImageFormatException
         at System.Environment.GetResourceFromDefault(System.String)
         at System.Diagnostics.StackTrace.ToString(TraceFormat)
         at System.Exception.GetStackTrace(Boolean)
         at System.Exception.InternalPreserveStackTrace()
         at System.Security.Policy.PolicyLevel.GetBuiltInSet(System.String)
         at System.Security.PermissionSet.CreateSerialized(System.Object[], Boolean, Byte[] ByRef, System.Security.PermissionSet ByRef, System.Security.Permissions.HostProtectionResource, Boolean)
         at ControlzEx.Behaviors.WindowChromeBehavior..ctor()
         at MahApps.Metro.Controls.MetroWindow.InitializeWindowChromeBehavior()
         at MahApps.Metro.Controls.MetroWindow..ctor()
         at Plutonium.Updater.App.Windows.UpdateWindow..ctor(Plutonium.Updater.Core.Models.UpdaterInfo, System.String, Boolean, Boolean)
         at Plutonium.Updater.App.App+<Application_Startup>d__1.MoveNext()
         at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
         at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
         at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
         at System.Windows.Threading.DispatcherOperation.InvokeImpl()
         at MS.Internal.CulturePreservingExecutionContext.CallbackWrapper(System.Object)
         at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
         at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
         at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
         at MS.Internal.CulturePreservingExecutionContext.Run(MS.Internal.CulturePreservingExecutionContext, System.Threading.ContextCallback, System.Object)
         at System.Windows.Threading.DispatcherOperation.Invoke()
         at System.Windows.Threading.Dispatcher.ProcessQueue()
         at System.Windows.Threading.Dispatcher.WndProcHook(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
         at MS.Win32.HwndWrapper.WndProc(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
         at MS.Win32.HwndSubclass.DispatcherCallbackOperation(System.Object)
         at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
         at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
         at System.Windows.Threading.Dispatcher.LegacyInvokeImpl(System.Windows.Threading.DispatcherPriority, System.TimeSpan, System.Delegate, System.Object, Int32)
         at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr, Int32, IntPtr, IntPtr)
         at MS.Win32.UnsafeNativeMethods.DispatchMessage(System.Windows.Interop.MSG ByRef)
         at System.Windows.Threading.Dispatcher.PushFrameImpl(System.Windows.Threading.DispatcherFrame)
         at System.Windows.Application.RunDispatcher(System.Object)
         at System.Windows.Application.RunInternal(System.Windows.Window)
         at Plutonium.Updater.App.App.Main()
      

      The Application Error event reads as follows:

      Faulting application name: Plutonium.exe, version: 1.0.210.0, time stamp: 0xb95ed1a9
      Faulting module name: KERNELBASE.dll, version: 10.0.19041.1387, time stamp: 0x0b9a844a
      Exception code: 0xe0434352
      Fault offset: 0x0000000000034f69
      Faulting process id: 0xb7c
      Faulting application start time: 0x01d80a85b88b83dd
      Faulting application path: C:\Users\rome\Desktop\Plutonium.exe
      Faulting module path: C:\Windows\System32\KERNELBASE.dll
      Report Id: cec772b8-ce46-4485-ae3a-979b2028084d
      Faulting package full name: 
      Faulting package-relative application ID:
      

      I hope this helps.

      Dss0undefined 1 Reply Last reply
      0
      • no romeundefined no rome

        Dss0

        The .NET Runtime error event reads as follows:

        Application: Plutonium.exe
        Framework Version: v4.0.30319
        Description: The process was terminated due to an unhandled exception.
        Exception Info: System.BadImageFormatException
           at System.Environment.GetResourceFromDefault(System.String)
           at System.Diagnostics.StackTrace.ToString(TraceFormat)
           at System.Exception.GetStackTrace(Boolean)
           at System.Exception.InternalPreserveStackTrace()
           at System.Security.Policy.PolicyLevel.GetBuiltInSet(System.String)
           at System.Security.PermissionSet.CreateSerialized(System.Object[], Boolean, Byte[] ByRef, System.Security.PermissionSet ByRef, System.Security.Permissions.HostProtectionResource, Boolean)
           at ControlzEx.Behaviors.WindowChromeBehavior..ctor()
           at MahApps.Metro.Controls.MetroWindow.InitializeWindowChromeBehavior()
           at MahApps.Metro.Controls.MetroWindow..ctor()
           at Plutonium.Updater.App.Windows.UpdateWindow..ctor(Plutonium.Updater.Core.Models.UpdaterInfo, System.String, Boolean, Boolean)
           at Plutonium.Updater.App.App+<Application_Startup>d__1.MoveNext()
           at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
           at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
           at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
           at System.Windows.Threading.DispatcherOperation.InvokeImpl()
           at MS.Internal.CulturePreservingExecutionContext.CallbackWrapper(System.Object)
           at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
           at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
           at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
           at MS.Internal.CulturePreservingExecutionContext.Run(MS.Internal.CulturePreservingExecutionContext, System.Threading.ContextCallback, System.Object)
           at System.Windows.Threading.DispatcherOperation.Invoke()
           at System.Windows.Threading.Dispatcher.ProcessQueue()
           at System.Windows.Threading.Dispatcher.WndProcHook(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
           at MS.Win32.HwndWrapper.WndProc(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
           at MS.Win32.HwndSubclass.DispatcherCallbackOperation(System.Object)
           at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
           at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
           at System.Windows.Threading.Dispatcher.LegacyInvokeImpl(System.Windows.Threading.DispatcherPriority, System.TimeSpan, System.Delegate, System.Object, Int32)
           at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr, Int32, IntPtr, IntPtr)
           at MS.Win32.UnsafeNativeMethods.DispatchMessage(System.Windows.Interop.MSG ByRef)
           at System.Windows.Threading.Dispatcher.PushFrameImpl(System.Windows.Threading.DispatcherFrame)
           at System.Windows.Application.RunDispatcher(System.Object)
           at System.Windows.Application.RunInternal(System.Windows.Window)
           at Plutonium.Updater.App.App.Main()
        

        The Application Error event reads as follows:

        Faulting application name: Plutonium.exe, version: 1.0.210.0, time stamp: 0xb95ed1a9
        Faulting module name: KERNELBASE.dll, version: 10.0.19041.1387, time stamp: 0x0b9a844a
        Exception code: 0xe0434352
        Fault offset: 0x0000000000034f69
        Faulting process id: 0xb7c
        Faulting application start time: 0x01d80a85b88b83dd
        Faulting application path: C:\Users\rome\Desktop\Plutonium.exe
        Faulting module path: C:\Windows\System32\KERNELBASE.dll
        Report Id: cec772b8-ce46-4485-ae3a-979b2028084d
        Faulting package full name: 
        Faulting package-relative application ID:
        

        I hope this helps.

        Dss0undefined Offline
        Dss0undefined Offline
        Dss0
        Plutonium Staff
        wrote on last edited by
        #6

        @no_rome are you running a 32 bit version of windows by any chance?

        no romeundefined 1 Reply Last reply
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        • Dss0undefined Dss0

          @no_rome are you running a 32 bit version of windows by any chance?

          no romeundefined Offline
          no romeundefined Offline
          no rome
          Contributor
          wrote on last edited by no rome
          #7

          Dss0 No, I'm running a 64-bit version.

          Unsure if this information is relevant, but this may help narrow down options:

          4949a39e-c84b-400b-910f-a0f3011371d3-image.png

          Resxtundefined Dss0undefined 2 Replies Last reply
          0
          • no romeundefined no rome

            Dss0 No, I'm running a 64-bit version.

            Unsure if this information is relevant, but this may help narrow down options:

            4949a39e-c84b-400b-910f-a0f3011371d3-image.png

            Resxtundefined Offline
            Resxtundefined Offline
            Resxt
            Plutonium Staff
            wrote on last edited by
            #8

            @no_rome You seem to have an old version of Windows 10.
            Upgrading to the latest version will probably solve your issue
            https://www.microsoft.com/en-us/software-download/windows10

            1 Reply Last reply
            0
            • no romeundefined no rome

              Dss0 No, I'm running a 64-bit version.

              Unsure if this information is relevant, but this may help narrow down options:

              4949a39e-c84b-400b-910f-a0f3011371d3-image.png

              Dss0undefined Offline
              Dss0undefined Offline
              Dss0
              Plutonium Staff
              wrote on last edited by Dss0
              #9

              @no_rome ok.. i assume you installed the runtimes using the links in this post? https://forum.plutonium.pw/topic/6832/common-launcher-issues-solutions

              Could also try this:

              • open the start menu and search for "cmd"
              • run cmd as admin
              • execute the following command
              dism /online /cleanup-image /restorehealth
              
              • after dism has finished repairing your system restart your pc

              usually badimageexception is caused by running 64 bit software on a 32 bit system but that's not the case here, you're also running the latest version of win10 so that's fine. No idea really.

              Resxt nah build 19043 is version 21h2.

              no romeundefined 1 Reply Last reply
              0
              • Dss0undefined Dss0

                @no_rome ok.. i assume you installed the runtimes using the links in this post? https://forum.plutonium.pw/topic/6832/common-launcher-issues-solutions

                Could also try this:

                • open the start menu and search for "cmd"
                • run cmd as admin
                • execute the following command
                dism /online /cleanup-image /restorehealth
                
                • after dism has finished repairing your system restart your pc

                usually badimageexception is caused by running 64 bit software on a 32 bit system but that's not the case here, you're also running the latest version of win10 so that's fine. No idea really.

                Resxt nah build 19043 is version 21h2.

                no romeundefined Offline
                no romeundefined Offline
                no rome
                Contributor
                wrote on last edited by no rome
                #10

                Dss0

                ok.. i assume you installed the runtimes using the links in this post? https://forum.plutonium.pw/topic/6832/common-launcher-issues-solutions

                Yes.

                dism /online /cleanup-image /restorehealth

                This is what it told me.

                5ab6b55d-9d22-4d59-8b42-f727b2d2578e-image.png

                If attaching the log file would help, I can do that.

                Dss0undefined 1 Reply Last reply
                0
                • no romeundefined no rome

                  Dss0

                  ok.. i assume you installed the runtimes using the links in this post? https://forum.plutonium.pw/topic/6832/common-launcher-issues-solutions

                  Yes.

                  dism /online /cleanup-image /restorehealth

                  This is what it told me.

                  5ab6b55d-9d22-4d59-8b42-f727b2d2578e-image.png

                  If attaching the log file would help, I can do that.

                  Dss0undefined Offline
                  Dss0undefined Offline
                  Dss0
                  Plutonium Staff
                  wrote on last edited by Dss0
                  #11

                  @no_rome yea attach it, that's not a good sign tho, this could point to corrupted system files. Try this:

                  chkdsk /offlinescanandfix
                  

                  if it asks you if you want to schedule the scan for the next restart type Y then restart your pc.

                  no romeundefined 1 Reply Last reply
                  0
                  • Dss0undefined Dss0

                    @no_rome yea attach it, that's not a good sign tho, this could point to corrupted system files. Try this:

                    chkdsk /offlinescanandfix
                    

                    if it asks you if you want to schedule the scan for the next restart type Y then restart your pc.

                    no romeundefined Offline
                    no romeundefined Offline
                    no rome
                    Contributor
                    wrote on last edited by
                    #12

                    Dss0 I know it isn't; honestly, I was fearing this outcome. About a month ago, I had to completely nuke my entire PC and boot a new untouched OS from a USB stick, deleting every partition that had been created on the system because I was having a similar problem regarding .NET Framework and a corrupted OS. The fact that this is happening again despite the fact that I basically nuked my last OS and rebuilt a completely new one is just exhausting to me.

                    Nevertheless, here's the log file:
                    First half: https://pastebin.com/Bj1FHjeG
                    Second half: https://pastebin.com/UzLeSH6j

                    I'll try that command and get back to you with the results.

                    1 Reply Last reply
                    0
                    • no romeundefined Offline
                      no romeundefined Offline
                      no rome
                      Contributor
                      wrote on last edited by
                      #13

                      Reinstalled my entire OS instead. It was just too much work. Thank you Dss0 for the help.

                      1 Reply Last reply
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