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Bo2 won't launch

Scheduled Pinned Locked Moved BO2 Client Support
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  • NekoPtSaundefined Offline
    NekoPtSaundefined Offline
    NekoPtSa
    wrote on last edited by
    #11

    I already have the game on steam by the way

    Memeking254undefined 1 Reply Last reply
    0
    • NekoPtSaundefined NekoPtSa

      I already have the game on steam by the way

      Memeking254undefined Offline
      Memeking254undefined Offline
      Memeking254
      wrote on last edited by
      #12

      NekoPtSa OK

      1. What Errors are you getting Provide a screenshot

      2. What Anti-Virus Do you have? and is Pluto Set as an Exclusion

      3. Do you have MSI afterburner or any apps similar to that try closing them fully and Launch the game

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      • NekoPtSaundefined Offline
        NekoPtSaundefined Offline
        NekoPtSa
        wrote on last edited by
        #13

        For the start, I'll just send screenshots and you'll see.
        a2e0d4c4-c02e-48f7-83f6-6588881712e2-image.png
        The destination :
        a12d8fae-4aab-4f16-b432-cea540a074b2-image.png
        and the only thing that I get is that 53acd0fa-ac78-40f5-b5a8-f8fed19b4bee-image.png

        Nothing changes after that.
        I don't have any antivirus, I deleted avast. So Plutonium can't be exclude.
        I don't have anything from MSI, my pc is a bit old but he can run the game (he make it one time, and the campaign works)
        And I don't know what are those apps who close my game but I don't have anything that could block the game

        Resxtundefined 1 Reply Last reply
        0
        • NekoPtSaundefined NekoPtSa

          For the start, I'll just send screenshots and you'll see.
          a2e0d4c4-c02e-48f7-83f6-6588881712e2-image.png
          The destination :
          a12d8fae-4aab-4f16-b432-cea540a074b2-image.png
          and the only thing that I get is that 53acd0fa-ac78-40f5-b5a8-f8fed19b4bee-image.png

          Nothing changes after that.
          I don't have any antivirus, I deleted avast. So Plutonium can't be exclude.
          I don't have anything from MSI, my pc is a bit old but he can run the game (he make it one time, and the campaign works)
          And I don't know what are those apps who close my game but I don't have anything that could block the game

          Resxtundefined Offline
          Resxtundefined Offline
          Resxt
          Plutonium Staff
          wrote on last edited by
          #14

          NekoPtSa did you download both zm and mp in Steam? If you only downloaded one then download the other then repair both mp and zm and try to start plutonium.exe again

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          • Xerxesundefined Offline
            Xerxesundefined Offline
            Xerxes
            Plutonium Staff
            wrote on last edited by
            #15

            Do you have any capture card software installed? Especially avermedia is known to cause this kind of issue.

            1 Reply Last reply
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            • NekoPtSaundefined Offline
              NekoPtSaundefined Offline
              NekoPtSa
              wrote on last edited by
              #16

              Resxt I have installed the whole pack (zm, mp and history)
              Xerxes I only have an AverMedia but it's a little box who's out of my pc (it's used to stream on console)

              Resxtundefined 1 Reply Last reply
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              • NekoPtSaundefined NekoPtSa

                Resxt I have installed the whole pack (zm, mp and history)
                Xerxes I only have an AverMedia but it's a little box who's out of my pc (it's used to stream on console)

                Resxtundefined Offline
                Resxtundefined Offline
                Resxt
                Plutonium Staff
                wrote on last edited by
                #17

                NekoPtSa do you have drivers installed for it or any software related to Avermedia? This is your issue. Uninstall it

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                • Xerxesundefined Offline
                  Xerxesundefined Offline
                  Xerxes
                  Plutonium Staff
                  wrote on last edited by
                  #18

                  Uninstall the software for it.

                  1 Reply Last reply
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                  • NekoPtSaundefined Offline
                    NekoPtSaundefined Offline
                    NekoPtSa
                    wrote on last edited by
                    #19

                    Where can I see those drivers, I'm dumb, sorry

                    Resxtundefined 1 Reply Last reply
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                    • NekoPtSaundefined NekoPtSa

                      Where can I see those drivers, I'm dumb, sorry

                      Resxtundefined Offline
                      Resxtundefined Offline
                      Resxt
                      Plutonium Staff
                      wrote on last edited by
                      #20

                      NekoPtSa https://www.google.com/search?hl=en&q=uninstall avermedia

                      1 Reply Last reply
                      0
                      • NekoPtSaundefined Offline
                        NekoPtSaundefined Offline
                        NekoPtSa
                        wrote on last edited by
                        #21

                        Thanks, it works super well

                        1 Reply Last reply
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