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  3. Plutonium not opening there is not any error, i installed everything and i have windows latest version.

Plutonium not opening there is not any error, i installed everything and i have windows latest version.

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  • IIIlllIIIlundefined Offline
    IIIlllIIIlundefined Offline
    IIIlllIIIl
    wrote on last edited by
    #2

    mine wont work either it is saying im missing files, i deleted it and reinstalled but still not opening/ working

    1 Reply Last reply
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    • Xerxesundefined Offline
      Xerxesundefined Offline
      Xerxes Plutonium Staff
      replied to Seventro on last edited by
      #3

      Seventro It's probably your AV https://plutonium.pw/docs/antivirus/

      Seventroundefined 1 Reply Last reply
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      • Seventroundefined Offline
        Seventroundefined Offline
        Seventro
        replied to Xerxes on last edited by
        #4

        Xerxes didn't worked and now i tried to launch codbo2 directly from plutonium-launcher-win32.exe then game
        got crashed and says "Plutonium crashed exception caused by an external software module :- igdumdim32.dll"

        Resxtundefined 1 Reply Last reply
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        • Resxtundefined Offline
          Resxtundefined Offline
          Resxt Plutonium Staff
          replied to Seventro on last edited by
          #5

          Seventro well yeah don't launch anything but plutonium.exe
          What is your antivirus?

          Seventroundefined 1 Reply Last reply
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          • Seventroundefined Offline
            Seventroundefined Offline
            Seventro
            replied to Resxt on last edited by
            #6

            Resxt windows defender

            Resxtundefined 1 Reply Last reply
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            • Resxtundefined Offline
              Resxtundefined Offline
              Resxt Plutonium Staff
              replied to Seventro on last edited by
              #7

              Seventro did you allow Plutonium through Windows Defender like the antivirus guide explains?

              Also press Win + R, type winver and send a screenshot of the window

              Seventroundefined 1 Reply Last reply
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              • Seventroundefined Offline
                Seventroundefined Offline
                Seventro
                replied to Resxt on last edited by
                #8

                Resxt yes i did allow. Capture.PNG

                Resxtundefined 1 Reply Last reply
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                • Resxtundefined Offline
                  Resxtundefined Offline
                  Resxt Plutonium Staff
                  replied to Seventro on last edited by
                  #9

                  Seventro I'm really not sure about this but it could be because you're using a modified version of Windows (LTSC)

                  Dss0 could you confirm this or do you have any idea?

                  Seventroundefined 1 Reply Last reply
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                  • Seventroundefined Offline
                    Seventroundefined Offline
                    Seventro
                    replied to Resxt on last edited by
                    #10

                    Resxt but it was working few weeks ago perfectly.

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                    • Seventroundefined Offline
                      Seventroundefined Offline
                      Seventro
                      wrote on last edited by
                      #11

                      i getting this error because i have steam installed ?? plutonium have any problem with it ?

                      Dss0undefined 1 Reply Last reply
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                      • Dss0undefined Offline
                        Dss0undefined Offline
                        Dss0 Plutonium Staff
                        replied to Seventro on last edited by
                        #12

                        Seventro not really. igdumdim32 is your intel graphics driver so update that or if you use a laptop with dual gpus make sure the launcher uses the high performance one: https://plutonium.pw/docs/low-fps/#method-2-laptops-with-two-gpus, select plutonium-launcher-win32 instead of the bootstrapper here, that detects it automatically now.

                        Also check windows event viewer for any errors that come up after trying to launch pluto (windows logs -> application).
                        The windows version should be fine.

                        Seventroundefined 1 Reply Last reply
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                        • Seventroundefined Offline
                          Seventroundefined Offline
                          Seventro
                          replied to Dss0 on last edited by
                          #13

                          Dss0 Yeah your right its because of old graphics driver even i read about that in other forum as well but i don't want update my intel gpu driver because of some reason i am using 2017 driver its ok if i can't play anyways thanks for your reply.

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