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  3. Plutonium not opening there is not any error, i installed everything and i have windows latest version.

Plutonium not opening there is not any error, i installed everything and i have windows latest version.

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  • Seventroundefined Seventro

    it was working fine few weeks ago but its not evening open i have installed eveything that suggested in other forums and using latest windows too but its not opening.

    Xerxesundefined Offline
    Xerxesundefined Offline
    Xerxes
    Plutonium Staff
    wrote on last edited by
    #3

    Seventro It's probably your AV https://plutonium.pw/docs/antivirus/

    Seventroundefined 1 Reply Last reply
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    • Xerxesundefined Xerxes

      Seventro It's probably your AV https://plutonium.pw/docs/antivirus/

      Seventroundefined Offline
      Seventroundefined Offline
      Seventro
      wrote on last edited by
      #4

      Xerxes didn't worked and now i tried to launch codbo2 directly from plutonium-launcher-win32.exe then game
      got crashed and says "Plutonium crashed exception caused by an external software module :- igdumdim32.dll"

      Resxtundefined 1 Reply Last reply
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      • Seventroundefined Seventro

        Xerxes didn't worked and now i tried to launch codbo2 directly from plutonium-launcher-win32.exe then game
        got crashed and says "Plutonium crashed exception caused by an external software module :- igdumdim32.dll"

        Resxtundefined Offline
        Resxtundefined Offline
        Resxt
        Plutonium Staff
        wrote on last edited by
        #5

        Seventro well yeah don't launch anything but plutonium.exe
        What is your antivirus?

        Seventroundefined 1 Reply Last reply
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        • Resxtundefined Resxt

          Seventro well yeah don't launch anything but plutonium.exe
          What is your antivirus?

          Seventroundefined Offline
          Seventroundefined Offline
          Seventro
          wrote on last edited by
          #6

          Resxt windows defender

          Resxtundefined 1 Reply Last reply
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          • Seventroundefined Seventro

            Resxt windows defender

            Resxtundefined Offline
            Resxtundefined Offline
            Resxt
            Plutonium Staff
            wrote on last edited by
            #7

            Seventro did you allow Plutonium through Windows Defender like the antivirus guide explains?

            Also press Win + R, type winver and send a screenshot of the window

            Seventroundefined 1 Reply Last reply
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            • Resxtundefined Resxt

              Seventro did you allow Plutonium through Windows Defender like the antivirus guide explains?

              Also press Win + R, type winver and send a screenshot of the window

              Seventroundefined Offline
              Seventroundefined Offline
              Seventro
              wrote on last edited by
              #8

              Resxt yes i did allow. Capture.PNG

              Resxtundefined 1 Reply Last reply
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              • Seventroundefined Seventro

                Resxt yes i did allow. Capture.PNG

                Resxtundefined Offline
                Resxtundefined Offline
                Resxt
                Plutonium Staff
                wrote on last edited by
                #9

                Seventro I'm really not sure about this but it could be because you're using a modified version of Windows (LTSC)

                Dss0 could you confirm this or do you have any idea?

                Seventroundefined 1 Reply Last reply
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                • Resxtundefined Resxt

                  Seventro I'm really not sure about this but it could be because you're using a modified version of Windows (LTSC)

                  Dss0 could you confirm this or do you have any idea?

                  Seventroundefined Offline
                  Seventroundefined Offline
                  Seventro
                  wrote on last edited by
                  #10

                  Resxt but it was working few weeks ago perfectly.

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                  • Seventroundefined Offline
                    Seventroundefined Offline
                    Seventro
                    wrote on last edited by
                    #11

                    i getting this error because i have steam installed ?? plutonium have any problem with it ?

                    Dss0undefined 1 Reply Last reply
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                    • Seventroundefined Seventro

                      i getting this error because i have steam installed ?? plutonium have any problem with it ?

                      Dss0undefined Offline
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                      Dss0
                      Plutonium Staff
                      wrote on last edited by
                      #12

                      Seventro not really. igdumdim32 is your intel graphics driver so update that or if you use a laptop with dual gpus make sure the launcher uses the high performance one: https://plutonium.pw/docs/low-fps/#method-2-laptops-with-two-gpus, select plutonium-launcher-win32 instead of the bootstrapper here, that detects it automatically now.

                      Also check windows event viewer for any errors that come up after trying to launch pluto (windows logs -> application).
                      The windows version should be fine.

                      Seventroundefined 1 Reply Last reply
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                      • Dss0undefined Dss0

                        Seventro not really. igdumdim32 is your intel graphics driver so update that or if you use a laptop with dual gpus make sure the launcher uses the high performance one: https://plutonium.pw/docs/low-fps/#method-2-laptops-with-two-gpus, select plutonium-launcher-win32 instead of the bootstrapper here, that detects it automatically now.

                        Also check windows event viewer for any errors that come up after trying to launch pluto (windows logs -> application).
                        The windows version should be fine.

                        Seventroundefined Offline
                        Seventroundefined Offline
                        Seventro
                        wrote on last edited by
                        #13

                        Dss0 Yeah your right its because of old graphics driver even i read about that in other forum as well but i don't want update my intel gpu driver because of some reason i am using 2017 driver its ok if i can't play anyways thanks for your reply.

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