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BO2 crashes

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  • Cobra_Eleganteundefined Offline
    Cobra_Eleganteundefined Offline
    Cobra_Elegante
    wrote on last edited by
    #1

    when i play bo2 either zombies or multiplayer i get into a game and everything goes normal but when i load the next one the game crashes that with the multiplayer with zombies after losing two games the same thing happens the game loads the game and crashes

    Dss0undefined 1 Reply Last reply
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    • Dss0undefined Offline
      Dss0undefined Offline
      Dss0 Plutonium Staff
      replied to Cobra_Elegante on last edited by
      #2

      Cobra_Elegante any error messages? If yes pls post screenshots of them.

      Cobra_Eleganteundefined ImGirlundefined 3 Replies Last reply
      0
      • Cobra_Eleganteundefined Offline
        Cobra_Eleganteundefined Offline
        Cobra_Elegante
        replied to Dss0 on last edited by
        #3

        Captura de pantalla (15).png Captura de pantalla (14).png Captura de pantalla (11).png Captura de pantalla (10).png Captura de pantalla (9).png

        1 Reply Last reply
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        • ImGirlundefined Offline
          ImGirlundefined Offline
          ImGirl
          replied to Dss0 on last edited by
          #4

          Dss0 also the black ops 2 plutonium closes and I get that message

          1 Reply Last reply
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          • Cobra_Eleganteundefined Offline
            Cobra_Eleganteundefined Offline
            Cobra_Elegante
            replied to Dss0 on last edited by
            #5

            Dss0 i send you the screenshots

            Dss0undefined 1 Reply Last reply
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            • Dss0undefined Offline
              Dss0undefined Offline
              Dss0 Plutonium Staff
              replied to Cobra_Elegante on last edited by
              #6

              Cobra_Elegante i know but i have no idea what could cause this.

              Just try this

              • open the start menu and search for "cmd"
              • run cmd as admin
              • execute the following command
              dism /online /cleanup-image /restorehealth
              
              • after dism has finished repairing your system restart your pc
              Cobra_Eleganteundefined i_am_voidundefined 2 Replies Last reply
              1
              • Cobra_Eleganteundefined Offline
                Cobra_Eleganteundefined Offline
                Cobra_Elegante
                replied to Dss0 on last edited by
                #7

                Dss0 I got thisCaptura de pantalla (21).png

                i_am_voidundefined 1 Reply Last reply
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                • i_am_voidundefined Offline
                  i_am_voidundefined Offline
                  i_am_void
                  replied to Dss0 on last edited by
                  #8

                  Dss0 Screenshot (92).png
                  The command line fixed the issue for now.

                  But I was previous having a similar issue as Cobra_Elegante . While playing the game would just kick me out of game without warning, whenever i try to switch back into the game i would just get a black screen while having sound but no image.

                  I wouldnt get an error message perse but on the bootstrap id have several commands written in orange? dont know what significance that is....

                  Dss0undefined 1 Reply Last reply
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                  • i_am_voidundefined Offline
                    i_am_voidundefined Offline
                    i_am_void
                    replied to Cobra_Elegante on last edited by
                    #9

                    Cobra_Elegante why not try downloading a fresh game and reinstall the client?

                    Cobra_Eleganteundefined 1 Reply Last reply
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                    • Dss0undefined Offline
                      Dss0undefined Offline
                      Dss0 Plutonium Staff
                      replied to i_am_void on last edited by
                      #10

                      i_am_void said in BO2 crashes:

                      But I was previous having a similar issue

                      You had a crash in ntdll? What did you do to fix it?

                      I wouldnt get an error message perse but on the bootstrap id have several commands written in orange? dont know what significance that is....

                      no significance

                      i_am_voidundefined 1 Reply Last reply
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                      • Cobra_Eleganteundefined Offline
                        Cobra_Eleganteundefined Offline
                        Cobra_Elegante
                        replied to i_am_void on last edited by
                        #11

                        i_am_void ok i try it

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                        • i_am_voidundefined Offline
                          i_am_voidundefined Offline
                          i_am_void
                          replied to Dss0 on last edited by
                          #12

                          Dss0 The game would just stop and boot me to the desktop while its still running in the background, i would still have sound from the game but it would refuse for me to get back into the game and just display a black screen.

                          I forgot to screenshot the other times it did that but since i ran the cmd (" dism /online /cleanup-image /restorehealth ") Ive never had the issue

                          All i know is that on the bootstrap id have lines in orange similar to the screenshot about "session"

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