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Error when I boot plutonium (waw)

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  • LookImIcyBroundefined LookImIcyBro

    My launcher won't launch waw zombies and it gives me this error. 68b6f6ec-a180-49d2-b83b-055ef3e7670c-image.png
    please help i wanna play zombies

    Dss0undefined Offline
    Dss0undefined Offline
    Dss0
    Plutonium Staff
    wrote on last edited by
    #2

    fartsmella69420 download and run this https://github.com/ChxseH/Redist-Installer/releases/download/latest/Redist-Installer.bat

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    • LookImIcyBroundefined Offline
      LookImIcyBroundefined Offline
      LookImIcyBro
      wrote on last edited by
      #3

      still doesn't work after running it

      Dss0undefined 1 Reply Last reply
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      • LookImIcyBroundefined LookImIcyBro

        still doesn't work after running it

        Dss0undefined Offline
        Dss0undefined Offline
        Dss0
        Plutonium Staff
        wrote on last edited by
        #4

        fartsmella69420 it's also possible this is caused by your av: https://plutonium.pw/docs/antivirus/
        Also in case you have reshade installed, remove it. It's not compatible with pluto.

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        • Resxtundefined Offline
          Resxtundefined Offline
          Resxt
          Plutonium Staff
          wrote on last edited by Resxt
          #5

          Crash with an error (0x000007b, crashdump error or similar)

          There is no easy answer for this but here are some possible solutions

          • Add Plutonium as an exception in your antivirus or uninstall it (do what is said for your antivirus in the documentation) https://plutonium.pw/docs/antivirus
          • Repair your game: https://plutonium.pw/docs/repair/
          • Update your GPU drivers
          • Install DirectX (even if it's already installed): https://www.microsoft.com/en-us/download/details.aspx?id=35
          • If you're running the game in a virtual machine don't, this doesn't work
          • If you're using ReShade remove it. It's not supported on Plutonium and will make your game crash
          • Close programs with overlays or disable their overlays (Steam, MSI Afterburner, Rivatuner etc.)
          • Try to unplug devices connected to your PC (VR headset, other monitors, controllers etc.)
          • If you use an Avermedia capture card uninstall its drivers
          • Verify the integrity of your system files:
            Open the start menu and search for "cmd"
            Run cmd as admin
            Copy and paste (right click) the command below in the cmd and press enter
            dism /online /cleanup-image /restorehealth
            Once it's done restart your PC

          If after doing all of this it still doesn't work reply with these info

          • What your antivirus is and if you disabled or uninstalled it
          • A screenshot of your game files
          • The crashdump files created in %localappdata%\Plutonium\crashdumps (upload them on a website like Google Drive, Mediafire or anyyhing else and include the link here)

          As a last resort doing a clean install of Windows (factory reset) could solve the issue. Don't install your usual programs at first just install your GPU drivers, Direct X, your browser and Discord for example and test like that.

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          • LookImIcyBroundefined Offline
            LookImIcyBroundefined Offline
            LookImIcyBro
            wrote on last edited by
            #6

            I started it before and it worked, so my antivirus doesn't matter. It started today, I downloaded and played yesterday. Also, this is happening to my cousin as well. My waw normal without plutonium won't start. Also, crashdumps doesn't appear when I go to %localappdata%\Plutonium\crashdumps. I'm going to try and reinstall the game and if that doesn't work I will do the last 3.

            Resxtundefined 1 Reply Last reply
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            • LookImIcyBroundefined Offline
              LookImIcyBroundefined Offline
              LookImIcyBro
              wrote on last edited by
              #7

              7bacadfa-5700-4b29-a26a-62cfb4c914bd-image.png thats my game folder

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              • LookImIcyBroundefined LookImIcyBro

                I started it before and it worked, so my antivirus doesn't matter. It started today, I downloaded and played yesterday. Also, this is happening to my cousin as well. My waw normal without plutonium won't start. Also, crashdumps doesn't appear when I go to %localappdata%\Plutonium\crashdumps. I'm going to try and reinstall the game and if that doesn't work I will do the last 3.

                Resxtundefined Offline
                Resxtundefined Offline
                Resxt
                Plutonium Staff
                wrote on last edited by
                #8

                fartsmella69420 "I started it before and it worked, so my antivirus doesn't matter" this a false statement, detection can happen after weeks or after an update

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                • LookImIcyBroundefined Offline
                  LookImIcyBroundefined Offline
                  LookImIcyBro
                  wrote on last edited by
                  #9

                  ok it started working waw starts, plutonium does this5389e9a9-1504-458e-b2d7-7c444be75137-image.png

                  Dss0undefined 1 Reply Last reply
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                  • LookImIcyBroundefined LookImIcyBro

                    ok it started working waw starts, plutonium does this5389e9a9-1504-458e-b2d7-7c444be75137-image.png

                    Dss0undefined Offline
                    Dss0undefined Offline
                    Dss0
                    Plutonium Staff
                    wrote on last edited by
                    #10

                    fartsmella69420 in the screenshot you showed above waw is on D:\ but the error message shows C:\ ?

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                    • LookImIcyBroundefined Offline
                      LookImIcyBroundefined Offline
                      LookImIcyBro
                      wrote on last edited by
                      #11

                      thanks

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