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  3. Game crashes on Downturn and outpost

Game crashes on Downturn and outpost

Scheduled Pinned Locked Moved MW3 Client Support
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  • SimplyCodyundefined Offline
    SimplyCodyundefined Offline
    SimplyCody
    Contributor
    wrote on last edited by
    #2

    Resxt

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    • SimplyCodyundefined SimplyCody

      Hello my game crashes on downturn and outpost this is the screen shoot 3ac791f9-9045-4ae1-b87c-161bacd309cd-image.png This is on OutPost

      Dss0undefined Offline
      Dss0undefined Offline
      Dss0
      Plutonium Staff
      wrote on last edited by
      #3

      @Sexy-kora verify your game files via steam.

      SimplyCodyundefined 1 Reply Last reply
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      • Dss0undefined Dss0

        @Sexy-kora verify your game files via steam.

        SimplyCodyundefined Offline
        SimplyCodyundefined Offline
        SimplyCody
        Contributor
        wrote on last edited by
        #4

        Dss0 I did that already

        Dss0undefined 1 Reply Last reply
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        • SimplyCodyundefined SimplyCody

          Dss0 I did that already

          Dss0undefined Offline
          Dss0undefined Offline
          Dss0
          Plutonium Staff
          wrote on last edited by Dss0
          #5

          @Sexy-kora the error message you posted is prolly not the reason for the crash. Does the game just close or does another error message pop up?

          SimplyCodyundefined 1 Reply Last reply
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          • Dss0undefined Dss0

            @Sexy-kora the error message you posted is prolly not the reason for the crash. Does the game just close or does another error message pop up?

            SimplyCodyundefined Offline
            SimplyCodyundefined Offline
            SimplyCody
            Contributor
            wrote on last edited by
            #6

            Dss0 White screen then just says plutonium has stopped responding

            Dss0undefined 1 Reply Last reply
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            • SimplyCodyundefined SimplyCody

              Dss0 White screen then just says plutonium has stopped responding

              Dss0undefined Offline
              Dss0undefined Offline
              Dss0
              Plutonium Staff
              wrote on last edited by
              #7

              @Sexy-kora hard to say.. you could check windows event viewer for anything that comes up when that happens (windows logs -> application).
              Other than that try the usual stuff.. repairing your game files and excluding pluto from scanning in your av.

              SimplyCodyundefined 1 Reply Last reply
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              • Dss0undefined Dss0

                @Sexy-kora hard to say.. you could check windows event viewer for anything that comes up when that happens (windows logs -> application).
                Other than that try the usual stuff.. repairing your game files and excluding pluto from scanning in your av.

                SimplyCodyundefined Offline
                SimplyCodyundefined Offline
                SimplyCody
                Contributor
                wrote on last edited by
                #8

                Dss0 I reinstalled the game last night and I just did the event viewer sill crash and it doesn't say why

                Plasmakilla1undefined 1 Reply Last reply
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                • SimplyCodyundefined SimplyCody

                  Dss0 I reinstalled the game last night and I just did the event viewer sill crash and it doesn't say why

                  Plasmakilla1undefined Offline
                  Plasmakilla1undefined Offline
                  Plasmakilla1
                  Banned
                  wrote on last edited by
                  #9

                  @Sexy-kora try to uninstall and reinstall?

                  SimplyCodyundefined 1 Reply Last reply
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                  • Plasmakilla1undefined Plasmakilla1

                    @Sexy-kora try to uninstall and reinstall?

                    SimplyCodyundefined Offline
                    SimplyCodyundefined Offline
                    SimplyCody
                    Contributor
                    wrote on last edited by
                    #10

                    Plasmakilla1 I reinstalled the game as said above

                    Plasmakilla1undefined 1 Reply Last reply
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                    • SimplyCodyundefined SimplyCody

                      Plasmakilla1 I reinstalled the game as said above

                      Plasmakilla1undefined Offline
                      Plasmakilla1undefined Offline
                      Plasmakilla1
                      Banned
                      wrote on last edited by
                      #11

                      @Sexy-kora well the game is working for everyone else so idk what to tell you if nothings working.

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                      • SimplyCodyundefined Offline
                        SimplyCodyundefined Offline
                        SimplyCody
                        Contributor
                        wrote on last edited by
                        #12

                        Anyone else have any idea why?

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                        • Ghussundefined Offline
                          Ghussundefined Offline
                          Ghuss
                          wrote last edited by
                          #13

                          I'm having this problem as well. has anyone found the issue?

                          RETR0 EDITundefined 1 Reply Last reply
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                          • Ghussundefined Ghuss

                            I'm having this problem as well. has anyone found the issue?

                            RETR0 EDITundefined Offline
                            RETR0 EDITundefined Offline
                            RETR0 EDIT
                            Contributor
                            wrote last edited by
                            #14

                            Ghuss
                            There are multiple reasons that can cause crashes on these maps. Here's a list and how to test them:

                            Too many maps in the "usermaps" folder:
                            Navigate to %localappdata%\Plutonium\storage\iw5\usermaps.
                            → Create a new folder and move every map inside it, then try to run a private match on Outpost.

                            Custom files (camos, etc.):
                            → Remove all custom content.

                            Too many demo files in %localappdata%\Plutonium\storage\iw5\demo (Theater Mode):
                            → Clear that folder.

                            thats all i know about so try 1 by 1

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