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Game crashes on Downturn and outpost

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  • SimplyCodyundefined Offline
    SimplyCodyundefined Offline
    SimplyCody
    Contributor
    wrote on last edited by SimplyCody
    #1

    Hello my game crashes on downturn and outpost this is the screen shoot 3ac791f9-9045-4ae1-b87c-161bacd309cd-image.png This is on OutPost

    Dss0undefined 1 Reply Last reply
    0
    • SimplyCodyundefined Offline
      SimplyCodyundefined Offline
      SimplyCody
      Contributor
      wrote on last edited by
      #2

      Resxt

      1 Reply Last reply
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      • SimplyCodyundefined SimplyCody

        Hello my game crashes on downturn and outpost this is the screen shoot 3ac791f9-9045-4ae1-b87c-161bacd309cd-image.png This is on OutPost

        Dss0undefined Offline
        Dss0undefined Offline
        Dss0
        Plutonium Staff
        wrote on last edited by
        #3

        @Sexy-kora verify your game files via steam.

        SimplyCodyundefined 1 Reply Last reply
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        • Dss0undefined Dss0

          @Sexy-kora verify your game files via steam.

          SimplyCodyundefined Offline
          SimplyCodyundefined Offline
          SimplyCody
          Contributor
          wrote on last edited by
          #4

          Dss0 I did that already

          Dss0undefined 1 Reply Last reply
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          • SimplyCodyundefined SimplyCody

            Dss0 I did that already

            Dss0undefined Offline
            Dss0undefined Offline
            Dss0
            Plutonium Staff
            wrote on last edited by Dss0
            #5

            @Sexy-kora the error message you posted is prolly not the reason for the crash. Does the game just close or does another error message pop up?

            SimplyCodyundefined 1 Reply Last reply
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            • Dss0undefined Dss0

              @Sexy-kora the error message you posted is prolly not the reason for the crash. Does the game just close or does another error message pop up?

              SimplyCodyundefined Offline
              SimplyCodyundefined Offline
              SimplyCody
              Contributor
              wrote on last edited by
              #6

              Dss0 White screen then just says plutonium has stopped responding

              Dss0undefined 1 Reply Last reply
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              • SimplyCodyundefined SimplyCody

                Dss0 White screen then just says plutonium has stopped responding

                Dss0undefined Offline
                Dss0undefined Offline
                Dss0
                Plutonium Staff
                wrote on last edited by
                #7

                @Sexy-kora hard to say.. you could check windows event viewer for anything that comes up when that happens (windows logs -> application).
                Other than that try the usual stuff.. repairing your game files and excluding pluto from scanning in your av.

                SimplyCodyundefined 1 Reply Last reply
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                • Dss0undefined Dss0

                  @Sexy-kora hard to say.. you could check windows event viewer for anything that comes up when that happens (windows logs -> application).
                  Other than that try the usual stuff.. repairing your game files and excluding pluto from scanning in your av.

                  SimplyCodyundefined Offline
                  SimplyCodyundefined Offline
                  SimplyCody
                  Contributor
                  wrote on last edited by
                  #8

                  Dss0 I reinstalled the game last night and I just did the event viewer sill crash and it doesn't say why

                  Plasmakilla1undefined 1 Reply Last reply
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                  • SimplyCodyundefined SimplyCody

                    Dss0 I reinstalled the game last night and I just did the event viewer sill crash and it doesn't say why

                    Plasmakilla1undefined Offline
                    Plasmakilla1undefined Offline
                    Plasmakilla1
                    Banned
                    wrote on last edited by
                    #9

                    @Sexy-kora try to uninstall and reinstall?

                    SimplyCodyundefined 1 Reply Last reply
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                    • Plasmakilla1undefined Plasmakilla1

                      @Sexy-kora try to uninstall and reinstall?

                      SimplyCodyundefined Offline
                      SimplyCodyundefined Offline
                      SimplyCody
                      Contributor
                      wrote on last edited by
                      #10

                      Plasmakilla1 I reinstalled the game as said above

                      Plasmakilla1undefined 1 Reply Last reply
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                      • SimplyCodyundefined SimplyCody

                        Plasmakilla1 I reinstalled the game as said above

                        Plasmakilla1undefined Offline
                        Plasmakilla1undefined Offline
                        Plasmakilla1
                        Banned
                        wrote on last edited by
                        #11

                        @Sexy-kora well the game is working for everyone else so idk what to tell you if nothings working.

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                        • SimplyCodyundefined Offline
                          SimplyCodyundefined Offline
                          SimplyCody
                          Contributor
                          wrote on last edited by
                          #12

                          Anyone else have any idea why?

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                          • Ghussundefined Offline
                            Ghussundefined Offline
                            Ghuss
                            wrote last edited by
                            #13

                            I'm having this problem as well. has anyone found the issue?

                            RETR0 EDITundefined 1 Reply Last reply
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                            • Ghussundefined Ghuss

                              I'm having this problem as well. has anyone found the issue?

                              RETR0 EDITundefined Offline
                              RETR0 EDITundefined Offline
                              RETR0 EDIT
                              Contributor
                              wrote last edited by
                              #14

                              Ghuss
                              There are multiple reasons that can cause crashes on these maps. Here's a list and how to test them:

                              Too many maps in the "usermaps" folder:
                              Navigate to %localappdata%\Plutonium\storage\iw5\usermaps.
                              → Create a new folder and move every map inside it, then try to run a private match on Outpost.

                              Custom files (camos, etc.):
                              → Remove all custom content.

                              Too many demo files in %localappdata%\Plutonium\storage\iw5\demo (Theater Mode):
                              → Clear that folder.

                              thats all i know about so try 1 by 1

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