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mw3 down?

Scheduled Pinned Locked Moved MW3 Client Support
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  • Tommieboy40undefined Offline
    Tommieboy40undefined Offline
    Tommieboy40
    wrote on last edited by
    #1

    Failed to fetch info: non-success status code: 403 403 Forbidden

    What the does that mean?

    1 Reply Last reply
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    • Mr. Androidundefined Offline
      Mr. Androidundefined Offline
      Mr. Android Plutonium Admin
      wrote on last edited by
      #2

      Probably your firewall blocking the connection. Allow Plutonium through your FireWall.

      Tommieboy40undefined 2 Replies Last reply
      0
      • Tommieboy40undefined Offline
        Tommieboy40undefined Offline
        Tommieboy40
        replied to Mr. Android on last edited by
        #3

        Mr. Android
        I just played last week, even yesterday without any problems. I checked my firewall, plutonium is completely allowed. This is weird 😕

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        • Tommieboy40undefined Offline
          Tommieboy40undefined Offline
          Tommieboy40
          replied to Mr. Android on last edited by
          #4

          Mr. Android Are you able to start MW3, Mr. Android? I think the problem is not on my side tbh.

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          • h6rtmannundefined Offline
            h6rtmannundefined Offline
            h6rtmann Contributor
            wrote on last edited by
            #5

            I am able to launch and play just fine.

            1 Reply Last reply
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            • Mr. Androidundefined Offline
              Mr. Androidundefined Offline
              Mr. Android Plutonium Admin
              wrote on last edited by
              #6

              It's certainly not us, we have over 100 players online right now. Who is your Internet Service Provider?

              Tommieboy40undefined 1 Reply Last reply
              0
              • Tommieboy40undefined Offline
                Tommieboy40undefined Offline
                Tommieboy40
                replied to Mr. Android on last edited by Tommieboy40
                #7

                Mr. Android My ISP is called 'Zeelandnet' (from the Netherlands). However, I am able to connect to MW3 using a VPN, so the cause is indeed on my side. The weird thing is that I played yesterday without any problems. I only play on the infected server from Artyx. I absolutely didn't change anything to my local- or router firewall settings. I even re-checked. I also went through the 'known error problem solving' section to find a possible solution, but couldn't find anything useful, unfortunatly.

                Tbh, I indeed think my ISP is the culprit. What else could it be since I didn't touched anything.

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                • Mr. Androidundefined Offline
                  Mr. Androidundefined Offline
                  Mr. Android Plutonium Admin
                  wrote on last edited by
                  #8

                  I suspect your router has some form of firewall, you may need to turn that off. Or allow Pluto through but most are either on or off. A VPN creates an encrypted tunnel, which the firewall is not able to inspect / block, hence my reasoning.

                  Tommieboy40undefined 1 Reply Last reply
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                  • Tommieboy40undefined Offline
                    Tommieboy40undefined Offline
                    Tommieboy40
                    replied to Mr. Android on last edited by
                    #9

                    ae9ff43f-7b28-4a55-a46b-1e38774a0f1e-image.png

                    I even turned my router firewall (picture, both ipv4 and ipv6) and PC firewall completely off and it is still giving the error. Look, I am pretty sure my ISP's firewall is blocking it, since this all happens out of the blue. What is the IP-address I should ask for to unblock when I call customer support?

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                    • Dss0undefined Offline
                      Dss0undefined Offline
                      Dss0 Plutonium Staff
                      wrote on last edited by
                      #10

                      Try changing your dns servers to:
                      primary: 1.1.1.1
                      secondard: 1.0.0.1

                      1 Reply Last reply
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                      • Tommieboy40undefined Offline
                        Tommieboy40undefined Offline
                        Tommieboy40
                        wrote on last edited by
                        #11

                        idk what happened but suddenly I can play mw3 again though I didnt change anything?! not even my dns servers as Dss0 suggests.

                        I wished I could drop a solution to help future players encountering the same problem, but I honestly have no idea what this caused or why I am able to play mw3 again.

                        Thanks for all the support though, I can enjoy mw3 again 🙂

                        1 Reply Last reply
                        1
                        • Tommieboy40undefined Offline
                          Tommieboy40undefined Offline
                          Tommieboy40
                          wrote on last edited by
                          #12

                          only advice i could give to ppl having same is to wait a couple of days and try again

                          1 Reply Last reply
                          1
                          • SickoGlowundefined Offline
                            SickoGlowundefined Offline
                            SickoGlow
                            wrote on last edited by
                            #13

                            I'm currently having this problem and I have a free period right now so any tips?

                            1 Reply Last reply
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