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mw3 down?

Scheduled Pinned Locked Moved MW3 Client Support
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  • Mr. Androidundefined Mr. Android

    Probably your firewall blocking the connection. Allow Plutonium through your FireWall.

    Tommieboy40undefined Offline
    Tommieboy40undefined Offline
    Tommieboy40
    wrote on last edited by
    #3

    @Mr-Android
    I just played last week, even yesterday without any problems. I checked my firewall, plutonium is completely allowed. This is weird 😕

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    • Mr. Androidundefined Mr. Android

      Probably your firewall blocking the connection. Allow Plutonium through your FireWall.

      Tommieboy40undefined Offline
      Tommieboy40undefined Offline
      Tommieboy40
      wrote on last edited by
      #4

      @Mr-Android Are you able to start MW3, Mr. Android? I think the problem is not on my side tbh.

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      • h6rtmannundefined Offline
        h6rtmannundefined Offline
        h6rtmann
        Contributor
        wrote on last edited by
        #5

        I am able to launch and play just fine.

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        • Mr. Androidundefined Offline
          Mr. Androidundefined Offline
          Mr. Android
          Plutonium Admin
          wrote on last edited by
          #6

          It's certainly not us, we have over 100 players online right now. Who is your Internet Service Provider?

          Tommieboy40undefined 1 Reply Last reply
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          • Mr. Androidundefined Mr. Android

            It's certainly not us, we have over 100 players online right now. Who is your Internet Service Provider?

            Tommieboy40undefined Offline
            Tommieboy40undefined Offline
            Tommieboy40
            wrote on last edited by Tommieboy40
            #7

            @Mr-Android My ISP is called 'Zeelandnet' (from the Netherlands). However, I am able to connect to MW3 using a VPN, so the cause is indeed on my side. The weird thing is that I played yesterday without any problems. I only play on the infected server from Artyx. I absolutely didn't change anything to my local- or router firewall settings. I even re-checked. I also went through the 'known error problem solving' section to find a possible solution, but couldn't find anything useful, unfortunatly.

            Tbh, I indeed think my ISP is the culprit. What else could it be since I didn't touched anything.

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            • Mr. Androidundefined Offline
              Mr. Androidundefined Offline
              Mr. Android
              Plutonium Admin
              wrote on last edited by
              #8

              I suspect your router has some form of firewall, you may need to turn that off. Or allow Pluto through but most are either on or off. A VPN creates an encrypted tunnel, which the firewall is not able to inspect / block, hence my reasoning.

              Tommieboy40undefined 1 Reply Last reply
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              • Mr. Androidundefined Mr. Android

                I suspect your router has some form of firewall, you may need to turn that off. Or allow Pluto through but most are either on or off. A VPN creates an encrypted tunnel, which the firewall is not able to inspect / block, hence my reasoning.

                Tommieboy40undefined Offline
                Tommieboy40undefined Offline
                Tommieboy40
                wrote on last edited by
                #9

                ae9ff43f-7b28-4a55-a46b-1e38774a0f1e-image.png

                I even turned my router firewall (picture, both ipv4 and ipv6) and PC firewall completely off and it is still giving the error. Look, I am pretty sure my ISP's firewall is blocking it, since this all happens out of the blue. What is the IP-address I should ask for to unblock when I call customer support?

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                • Dss0undefined Offline
                  Dss0undefined Offline
                  Dss0
                  Plutonium Staff
                  wrote on last edited by
                  #10

                  Try changing your dns servers to:
                  primary: 1.1.1.1
                  secondard: 1.0.0.1

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                  • Tommieboy40undefined Offline
                    Tommieboy40undefined Offline
                    Tommieboy40
                    wrote on last edited by
                    #11

                    idk what happened but suddenly I can play mw3 again though I didnt change anything?! not even my dns servers as Dss0 suggests.

                    I wished I could drop a solution to help future players encountering the same problem, but I honestly have no idea what this caused or why I am able to play mw3 again.

                    Thanks for all the support though, I can enjoy mw3 again 🙂

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                    • Tommieboy40undefined Offline
                      Tommieboy40undefined Offline
                      Tommieboy40
                      wrote on last edited by
                      #12

                      only advice i could give to ppl having same is to wait a couple of days and try again

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                      • SickoGlowundefined Offline
                        SickoGlowundefined Offline
                        SickoGlow
                        wrote on last edited by
                        #13

                        I'm currently having this problem and I have a free period right now so any tips?

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