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Can't log into my account from my launcher

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  • narutoxdxdundefined Offline
    narutoxdxdundefined Offline
    narutoxdxd
    wrote on last edited by
    #1

    For the past 6 months, I've been trying to log back into my accounts (Naruto, Devil). I have proof of the time I made these accounts with email. I keep trying to reset my password and it doesn't seem to send me an email for some reason. I've tried both emails and nothing seems to work. I hope someone can help me with this issue and recover my accounts. Thanks in advance.

    Puscslayaundefined hindercanrunundefined Dss0undefined 3 Replies Last reply
    0
    • Puscslayaundefined Offline
      Puscslayaundefined Offline
      Puscslaya
      replied to narutoxdxd on last edited by
      #2

      narutoxdxd make sure to check spam or junk, if these are your accounts then you should get an email

      narutoxdxdundefined 1 Reply Last reply
      0
      • hindercanrunundefined Offline
        hindercanrunundefined Offline
        hindercanrun
        replied to narutoxdxd on last edited by
        #3

        narutoxdxd what’s ur proof?

        1 Reply Last reply
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        • hindercanrunundefined Offline
          hindercanrunundefined Offline
          hindercanrun
          wrote on last edited by
          #4

          anyways did u like forget ur password?

          1 Reply Last reply
          0
          • narutoxdxdundefined Offline
            narutoxdxdundefined Offline
            narutoxdxd
            replied to Puscslaya on last edited by
            #5

            Puscslaya Yes I have checked them but haven't gotten anything.

            1 Reply Last reply
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            • narutoxdxdundefined Offline
              narutoxdxdundefined Offline
              narutoxdxd
              wrote on last edited by
              #6

              hindercanrun I've got emails of the time I made these accounts and I've forgotten the password simply just need an email to get them back. If a plutonium admin could check the email that the account is registered to that would also be solid proof.

              1 Reply Last reply
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              • Dss0undefined Offline
                Dss0undefined Offline
                Dss0 Plutonium Staff
                replied to narutoxdxd on last edited by
                #7

                narutoxdxd i can't find any accounts with those names, can you link to the profiles?

                narutoxdxdundefined 1 Reply Last reply
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                • narutoxdxdundefined Offline
                  narutoxdxdundefined Offline
                  narutoxdxd
                  replied to Dss0 on last edited by
                  #8

                  Dss0 https://forum.plutonium.pw/user/naruto https://forum.plutonium.pw/user/devil

                  Dss0undefined 1 Reply Last reply
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                  • Dss0undefined Offline
                    Dss0undefined Offline
                    Dss0 Plutonium Staff
                    replied to narutoxdxd on last edited by
                    #9

                    narutoxdxd try resetting the password now.

                    narutoundefined 1 Reply Last reply
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                    • narutoundefined Offline
                      narutoundefined Offline
                      naruto
                      replied to Dss0 on last edited by
                      #10

                      Dss0 finally worked thanks man.

                      Dss0undefined 1 Reply Last reply
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                      • Dss0undefined Offline
                        Dss0undefined Offline
                        Dss0 Plutonium Staff
                        replied to naruto on last edited by
                        #11

                        naruto make sure to change your passwords to secure ones, from the looks of it someone else gained access to your accounts and changed the email.

                        narutoundefined 1 Reply Last reply
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                        • narutoundefined Offline
                          narutoundefined Offline
                          naruto
                          replied to Dss0 on last edited by
                          #12

                          Dss0 oh wow yeah i changed them to pretty secure ones, thanks.

                          1 Reply Last reply
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