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  3. trying to launch Plutonium and getting a bootstrapper error.

trying to launch Plutonium and getting a bootstrapper error.

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  • Resxtundefined Offline
    Resxtundefined Offline
    Resxt Plutonium Staff
    wrote on last edited by
    #2

    Instead of saying "an error" show the error.
    Errors are there to describe the issue

    1 Reply Last reply
    0
    • ali13736undefined Offline
      ali13736undefined Offline
      ali13736
      wrote on last edited by
      #3

      Screenshot (67).png

      Dss0undefined 1 Reply Last reply
      0
      • Dss0undefined Offline
        Dss0undefined Offline
        Dss0 Plutonium Staff
        replied to ali13736 on last edited by
        #4

        ali13736 most likely your AV blocking it https://plutonium.pw/docs/antivirus/

        ali13736undefined 1 Reply Last reply
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        • ali13736undefined Offline
          ali13736undefined Offline
          ali13736
          replied to Dss0 on last edited by
          #5

          Dss0 my AV has an exception. it is not my antivirus.

          Dss0undefined ljave018undefined 2 Replies Last reply
          0
          • Dss0undefined Offline
            Dss0undefined Offline
            Dss0 Plutonium Staff
            replied to ali13736 on last edited by
            #6

            ali13736 post a screenshot of the exclusion settings.

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            • ljave018undefined Offline
              ljave018undefined Offline
              ljave018
              replied to ali13736 on last edited by
              #7

              ali13736 What AV are you using?
              This article might help you https://plutonium.pw/docs/antivirus/

              If you are using Web Root/McAfee/Bullguard we recommend to flat out uninstall them.

              Why? Simply put: Disabling it or allowing exclusions will not allow Plutonium to function still (that's how bad those antiviruses are)

              If you have Defender and other AV that does not flag Plutonium, I recommend you to deactivate Defender using DefenderControl.

              Billman_22undefined ali13736undefined 2 Replies Last reply
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              • Billman_22undefined Offline
                Billman_22undefined Offline
                Billman_22
                replied to ljave018 on last edited by
                #8

                @velja_zmai,
                If you have McAffe I've found that putting "plutonium-bootstrapper-win32.exe" in the excluded files helps remedy the error.

                ljave018undefined 1 Reply Last reply
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                • ljave018undefined Offline
                  ljave018undefined Offline
                  ljave018
                  replied to Billman_22 on last edited by
                  #9

                  Billman_22 not quite sure on that one, since I've personally never used it, but always got it bundled with Opera Installer (lmao). Kaspersky still rocks, it does not false flag it.

                  1 Reply Last reply
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                  • ali13736undefined Offline
                    ali13736undefined Offline
                    ali13736
                    replied to ljave018 on last edited by
                    #10

                    @velja_zmai avast

                    ljave018undefined 1 Reply Last reply
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                    • ljave018undefined Offline
                      ljave018undefined Offline
                      ljave018
                      replied to ali13736 on last edited by
                      #11

                      ali13736 https://support.avast.com/en-us/article/Antivirus-scan-exclusions/#pc
                      also linked in https://plutonium.pw/docs/antivirus
                      or, if you don't feel like having Avast, flat out uninstall it.

                      1 Reply Last reply
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