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BO2 causes PC to completely shut down without warning

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  • WayTooMuchParkerundefined Offline
    WayTooMuchParkerundefined Offline
    WayTooMuchParker
    wrote on last edited by WayTooMuchParker
    #1

    Has anyone else run into this issue? I can play about 5 minutes of Zombies or Multiplayer in BO2 before my entire PC shuts off. It's similar to a PSU failure, but it's being caused by Plutonium. Can anyone help?

    Running on:
    Asus TUF Gaming X570
    Ryzen 3900x
    Vega 64
    64gb DDR4 @ 2666
    Corsair Force MP600 1TB

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    • RektInatorundefined Offline
      RektInatorundefined Offline
      RektInator
      Plutonium Admin
      wrote on last edited by
      #2

      I doubt it is related to Plutonium in any way. Plutonium does not shut down your PC and does not have code to do so.

      WayTooMuchParkerundefined 1 Reply Last reply
      1
      • Xerxesundefined Offline
        Xerxesundefined Offline
        Xerxes
        Plutonium Staff
        wrote on last edited by
        #3

        Make sure that your chipset and GPU drivers are updated.

        WayTooMuchParkerundefined 1 Reply Last reply
        0
        • Mr. Androidundefined Offline
          Mr. Androidundefined Offline
          Mr. Android
          Plutonium Admin
          wrote on last edited by
          #4

          As xerxes said, the only thing I can think of if an outdated driver causing a Blue Screen Of Death.

          WayTooMuchParkerundefined 1 Reply Last reply
          0
          • Mr. Androidundefined Mr. Android

            As xerxes said, the only thing I can think of if an outdated driver causing a Blue Screen Of Death.

            WayTooMuchParkerundefined Offline
            WayTooMuchParkerundefined Offline
            WayTooMuchParker
            wrote on last edited by
            #5

            @Mr-Android No blue screen. Like I said, it's similar to a PSU failure which means total power failure with no error message given.

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            • Mr. Androidundefined Offline
              Mr. Androidundefined Offline
              Mr. Android
              Plutonium Admin
              wrote on last edited by
              #6

              Can you check your eventviewer (application section specifically) and try to see if any error is logged?

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              • RektInatorundefined RektInator

                I doubt it is related to Plutonium in any way. Plutonium does not shut down your PC and does not have code to do so.

                WayTooMuchParkerundefined Offline
                WayTooMuchParkerundefined Offline
                WayTooMuchParker
                wrote on last edited by
                #7

                RektInator While correlation doesn't always mean causation, I haven't experienced a shutdown like these in any other application. I'm 100% certain it is related to Plutonium. Whether or not Plutonium is at fault is the only thing in the air.

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                • Xerxesundefined Xerxes

                  Make sure that your chipset and GPU drivers are updated.

                  WayTooMuchParkerundefined Offline
                  WayTooMuchParkerundefined Offline
                  WayTooMuchParker
                  wrote on last edited by
                  #8

                  Xerxes This isn't my first rodeo. That was my first solution, but the problem persists.

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                  • Mr. Androidundefined Offline
                    Mr. Androidundefined Offline
                    Mr. Android
                    Plutonium Admin
                    wrote on last edited by
                    #9

                    Alright, if there's no error then there's nothing we can do to troubleshoot im afraid.

                    WayTooMuchParkerundefined 1 Reply Last reply
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                    • Mr. Androidundefined Mr. Android

                      Alright, if there's no error then there's nothing we can do to troubleshoot im afraid.

                      WayTooMuchParkerundefined Offline
                      WayTooMuchParkerundefined Offline
                      WayTooMuchParker
                      wrote on last edited by
                      #10

                      @Mr-Android I had hoped maybe someone else had this problem in the past. I appreciate you trying to help, thanks.

                      Mr. Androidundefined 1 Reply Last reply
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                      • WayTooMuchParkerundefined WayTooMuchParker

                        @Mr-Android I had hoped maybe someone else had this problem in the past. I appreciate you trying to help, thanks.

                        Mr. Androidundefined Offline
                        Mr. Androidundefined Offline
                        Mr. Android
                        Plutonium Admin
                        wrote on last edited by
                        #11

                        WayTooMuchParker Not much help now, but we are rewritting the entire client so the next update may fix it. I just don't know when that will be yet.

                        RektInatorundefined 1 Reply Last reply
                        1
                        • Mr. Androidundefined Mr. Android

                          WayTooMuchParker Not much help now, but we are rewritting the entire client so the next update may fix it. I just don't know when that will be yet.

                          RektInatorundefined Offline
                          RektInatorundefined Offline
                          RektInator
                          Plutonium Admin
                          wrote on last edited by
                          #12

                          @Mr-Android said in BO2 causes PC to completely shut down without warning:

                          WayTooMuchParker Not much help now, but we are rewritting the entire client so the next update may fix it. I just don't know when that will be yet.

                          No it wont. Plutonium cannot cause a shutdown in any way. It is simply impossible. It is either caused by the base game (I really doubt it) or by something else running on your computer. Plutonium does not have code that shuts down your PC and the code of the client can't magically shut down your PC either. Computers & Software are all about facts. It must be something else on your PC.

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