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BO2 causes PC to completely shut down without warning

Scheduled Pinned Locked Moved BO2 Client Support
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  • RektInatorundefined Offline
    RektInatorundefined Offline
    RektInator
    Plutonium Admin
    wrote on last edited by
    #2

    I doubt it is related to Plutonium in any way. Plutonium does not shut down your PC and does not have code to do so.

    WayTooMuchParkerundefined 1 Reply Last reply
    1
    • Xerxesundefined Offline
      Xerxesundefined Offline
      Xerxes
      Plutonium Staff
      wrote on last edited by
      #3

      Make sure that your chipset and GPU drivers are updated.

      WayTooMuchParkerundefined 1 Reply Last reply
      0
      • Mr. Androidundefined Offline
        Mr. Androidundefined Offline
        Mr. Android
        Plutonium Admin
        wrote on last edited by
        #4

        As xerxes said, the only thing I can think of if an outdated driver causing a Blue Screen Of Death.

        WayTooMuchParkerundefined 1 Reply Last reply
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        • Mr. Androidundefined Mr. Android

          As xerxes said, the only thing I can think of if an outdated driver causing a Blue Screen Of Death.

          WayTooMuchParkerundefined Offline
          WayTooMuchParkerundefined Offline
          WayTooMuchParker
          wrote on last edited by
          #5

          @Mr-Android No blue screen. Like I said, it's similar to a PSU failure which means total power failure with no error message given.

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          • Mr. Androidundefined Offline
            Mr. Androidundefined Offline
            Mr. Android
            Plutonium Admin
            wrote on last edited by
            #6

            Can you check your eventviewer (application section specifically) and try to see if any error is logged?

            1 Reply Last reply
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            • RektInatorundefined RektInator

              I doubt it is related to Plutonium in any way. Plutonium does not shut down your PC and does not have code to do so.

              WayTooMuchParkerundefined Offline
              WayTooMuchParkerundefined Offline
              WayTooMuchParker
              wrote on last edited by
              #7

              RektInator While correlation doesn't always mean causation, I haven't experienced a shutdown like these in any other application. I'm 100% certain it is related to Plutonium. Whether or not Plutonium is at fault is the only thing in the air.

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              • Xerxesundefined Xerxes

                Make sure that your chipset and GPU drivers are updated.

                WayTooMuchParkerundefined Offline
                WayTooMuchParkerundefined Offline
                WayTooMuchParker
                wrote on last edited by
                #8

                Xerxes This isn't my first rodeo. That was my first solution, but the problem persists.

                1 Reply Last reply
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                • Mr. Androidundefined Offline
                  Mr. Androidundefined Offline
                  Mr. Android
                  Plutonium Admin
                  wrote on last edited by
                  #9

                  Alright, if there's no error then there's nothing we can do to troubleshoot im afraid.

                  WayTooMuchParkerundefined 1 Reply Last reply
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                  • Mr. Androidundefined Mr. Android

                    Alright, if there's no error then there's nothing we can do to troubleshoot im afraid.

                    WayTooMuchParkerundefined Offline
                    WayTooMuchParkerundefined Offline
                    WayTooMuchParker
                    wrote on last edited by
                    #10

                    @Mr-Android I had hoped maybe someone else had this problem in the past. I appreciate you trying to help, thanks.

                    Mr. Androidundefined 1 Reply Last reply
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                    • WayTooMuchParkerundefined WayTooMuchParker

                      @Mr-Android I had hoped maybe someone else had this problem in the past. I appreciate you trying to help, thanks.

                      Mr. Androidundefined Offline
                      Mr. Androidundefined Offline
                      Mr. Android
                      Plutonium Admin
                      wrote on last edited by
                      #11

                      WayTooMuchParker Not much help now, but we are rewritting the entire client so the next update may fix it. I just don't know when that will be yet.

                      RektInatorundefined 1 Reply Last reply
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                      • Mr. Androidundefined Mr. Android

                        WayTooMuchParker Not much help now, but we are rewritting the entire client so the next update may fix it. I just don't know when that will be yet.

                        RektInatorundefined Offline
                        RektInatorundefined Offline
                        RektInator
                        Plutonium Admin
                        wrote on last edited by
                        #12

                        @Mr-Android said in BO2 causes PC to completely shut down without warning:

                        WayTooMuchParker Not much help now, but we are rewritting the entire client so the next update may fix it. I just don't know when that will be yet.

                        No it wont. Plutonium cannot cause a shutdown in any way. It is simply impossible. It is either caused by the base game (I really doubt it) or by something else running on your computer. Plutonium does not have code that shuts down your PC and the code of the client can't magically shut down your PC either. Computers & Software are all about facts. It must be something else on your PC.

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