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BO2 causes PC to completely shut down without warning

Scheduled Pinned Locked Moved BO2 Client Support
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  • Xerxes Offline
    Xerxes Offline
    Xerxes
    Plutonium Staff
    wrote on last edited by
    #3

    Make sure that your chipset and GPU drivers are updated.

    WayTooMuchParker 1 Reply Last reply
    0
    • Mr. Android Offline
      Mr. Android Offline
      Mr. Android
      Plutonium Admin
      wrote on last edited by
      #4

      As xerxes said, the only thing I can think of if an outdated driver causing a Blue Screen Of Death.

      WayTooMuchParker 1 Reply Last reply
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      • Mr. Android Mr. Android

        As xerxes said, the only thing I can think of if an outdated driver causing a Blue Screen Of Death.

        WayTooMuchParker Offline
        WayTooMuchParker Offline
        WayTooMuchParker
        wrote on last edited by
        #5

        @Mr-Android No blue screen. Like I said, it's similar to a PSU failure which means total power failure with no error message given.

        1 Reply Last reply
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        • Mr. Android Offline
          Mr. Android Offline
          Mr. Android
          Plutonium Admin
          wrote on last edited by
          #6

          Can you check your eventviewer (application section specifically) and try to see if any error is logged?

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          • RektInator RektInator

            I doubt it is related to Plutonium in any way. Plutonium does not shut down your PC and does not have code to do so.

            WayTooMuchParker Offline
            WayTooMuchParker Offline
            WayTooMuchParker
            wrote on last edited by
            #7

            RektInator While correlation doesn't always mean causation, I haven't experienced a shutdown like these in any other application. I'm 100% certain it is related to Plutonium. Whether or not Plutonium is at fault is the only thing in the air.

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            • Xerxes Xerxes

              Make sure that your chipset and GPU drivers are updated.

              WayTooMuchParker Offline
              WayTooMuchParker Offline
              WayTooMuchParker
              wrote on last edited by
              #8

              Xerxes This isn't my first rodeo. That was my first solution, but the problem persists.

              1 Reply Last reply
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              • Mr. Android Offline
                Mr. Android Offline
                Mr. Android
                Plutonium Admin
                wrote on last edited by
                #9

                Alright, if there's no error then there's nothing we can do to troubleshoot im afraid.

                WayTooMuchParker 1 Reply Last reply
                0
                • Mr. Android Mr. Android

                  Alright, if there's no error then there's nothing we can do to troubleshoot im afraid.

                  WayTooMuchParker Offline
                  WayTooMuchParker Offline
                  WayTooMuchParker
                  wrote on last edited by
                  #10

                  @Mr-Android I had hoped maybe someone else had this problem in the past. I appreciate you trying to help, thanks.

                  Mr. Android 1 Reply Last reply
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                  • WayTooMuchParker WayTooMuchParker

                    @Mr-Android I had hoped maybe someone else had this problem in the past. I appreciate you trying to help, thanks.

                    Mr. Android Offline
                    Mr. Android Offline
                    Mr. Android
                    Plutonium Admin
                    wrote on last edited by
                    #11

                    WayTooMuchParker Not much help now, but we are rewritting the entire client so the next update may fix it. I just don't know when that will be yet.

                    RektInator 1 Reply Last reply
                    1
                    • Mr. Android Mr. Android

                      WayTooMuchParker Not much help now, but we are rewritting the entire client so the next update may fix it. I just don't know when that will be yet.

                      RektInator Offline
                      RektInator Offline
                      RektInator
                      Plutonium Admin
                      wrote on last edited by
                      #12

                      @Mr-Android said in BO2 causes PC to completely shut down without warning:

                      WayTooMuchParker Not much help now, but we are rewritting the entire client so the next update may fix it. I just don't know when that will be yet.

                      No it wont. Plutonium cannot cause a shutdown in any way. It is simply impossible. It is either caused by the base game (I really doubt it) or by something else running on your computer. Plutonium does not have code that shuts down your PC and the code of the client can't magically shut down your PC either. Computers & Software are all about facts. It must be something else on your PC.

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