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  • TheWindowsGuyundefined TheWindowsGuy

    I tried to open pluto but it says failed to check updates, then it says not up to date, then it crashed... Is that a error? i dont have access to discord either.

    Error id: 421716998cd44acb248287fbd0c7098

    hindercanrunundefined Offline
    hindercanrunundefined Offline
    hindercanrun
    wrote on last edited by
    #2

    TheWindowsGuy reason for discord is because of the breach
    What’s ur antivirus

    TheWindowsGuyundefined 1 Reply Last reply
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    • hindercanrunundefined hindercanrun

      TheWindowsGuy reason for discord is because of the breach
      What’s ur antivirus

      TheWindowsGuyundefined Offline
      TheWindowsGuyundefined Offline
      TheWindowsGuy
      wrote on last edited by
      #3

      hindercanrun i whitelisted pluto

      hindercanrunundefined 1 Reply Last reply
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      • TheWindowsGuyundefined TheWindowsGuy

        hindercanrun i whitelisted pluto

        hindercanrunundefined Offline
        hindercanrunundefined Offline
        hindercanrun
        wrote on last edited by hindercanrun
        #4

        TheWindowsGuy what is ur antivirus
        excluding it with also fix it
        antiviruses can block apps even if you exclude them(those antiviruses called bad antiviruses)

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        • TheWindowsGuyundefined Offline
          TheWindowsGuyundefined Offline
          TheWindowsGuy
          wrote on last edited by
          #5

          hindercanrun i use Windows Defender
          and i got another error like: failed to check for updates but it have a different code so i think its a different error

          Code: d5f73b48312e40b59916580857aa086c

          ljave018undefined 1 Reply Last reply
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          • TheWindowsGuyundefined TheWindowsGuy

            I tried to open pluto but it says failed to check updates, then it says not up to date, then it crashed... Is that a error? i dont have access to discord either.

            Error id: 421716998cd44acb248287fbd0c7098

            Resxtundefined Offline
            Resxtundefined Offline
            Resxt
            Plutonium Staff
            wrote on last edited by
            #6

            TheWindowsGuy https://plutonium.pw/docs/update/#fixing-failed-to-check-for-updates

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            • TheWindowsGuyundefined TheWindowsGuy

              hindercanrun i use Windows Defender
              and i got another error like: failed to check for updates but it have a different code so i think its a different error

              Code: d5f73b48312e40b59916580857aa086c

              ljave018undefined Offline
              ljave018undefined Offline
              ljave018
              wrote on last edited by ljave018
              #7

              TheWindowsGuy You can disable Defender and use Kaspersky. I personally use Kaspersky, and haven't had problems with Plutonium for a long time, plus it's easy to exclude programs.

              hindercanrunundefined 1 Reply Last reply
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              • ljave018undefined ljave018

                TheWindowsGuy You can disable Defender and use Kaspersky. I personally use Kaspersky, and haven't had problems with Plutonium for a long time, plus it's easy to exclude programs.

                hindercanrunundefined Offline
                hindercanrunundefined Offline
                hindercanrun
                wrote on last edited by hindercanrun
                #8

                @ivanovich_ windows defender can be annoying
                One time it just kept disabling itself, or randomly blocking shit
                it doesn’t do it anymore

                ljave018undefined 1 Reply Last reply
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                • TheWindowsGuyundefined TheWindowsGuy

                  I tried to open pluto but it says failed to check updates, then it says not up to date, then it crashed... Is that a error? i dont have access to discord either.

                  Error id: 421716998cd44acb248287fbd0c7098

                  WolflexZundefined Offline
                  WolflexZundefined Offline
                  WolflexZ
                  Contributor
                  wrote on last edited by
                  #9

                  TheWindowsGuy Windows defender isn't the problem. You're pinning plutonium in the taskbar which can't execute the updater. Unpin it and run plutonium again.

                  1 Reply Last reply
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                  • hindercanrunundefined hindercanrun

                    @ivanovich_ windows defender can be annoying
                    One time it just kept disabling itself, or randomly blocking shit
                    it doesn’t do it anymore

                    ljave018undefined Offline
                    ljave018undefined Offline
                    ljave018
                    wrote on last edited by
                    #10

                    hindercanrun DefenderControl exists tho, and it's sadly obfuscated, so it's always detected by any AV.

                    1 Reply Last reply
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                    • Resxtundefined Offline
                      Resxtundefined Offline
                      Resxt
                      Plutonium Staff
                      wrote on last edited by
                      #11

                      Windows Defender doesn't cause these issues and if it would a simple exclusion would fix it.
                      Uninstalling/blocking/replacing Windows Defender is really not needed, even less to fix that issue

                      1 Reply Last reply
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