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Can't sign in?

Scheduled Pinned Locked Moved Launcher Support
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  • fluffyChocolateundefined Offline
    fluffyChocolateundefined Offline
    fluffyChocolate
    wrote on last edited by fluffyChocolate
    #1

    Whenever I enter my login credentials and hit sign in I just get this error:
    468c3fc2-eded-41cf-818e-ff92c24b1ece-image.png
    I've already tried reinstalling multiple times.

    Dss0undefined 1 Reply Last reply
    0
    • Dss0undefined Offline
      Dss0undefined Offline
      Dss0 Plutonium Staff
      replied to fluffyChocolate on last edited by
      #2

      fluffyChocolate usernames are case sensitive so make sure you type in "fluffyChocolate" instead of "fluffychocolate".

      fluffyChocolateundefined 1 Reply Last reply
      0
      • fluffyChocolateundefined Offline
        fluffyChocolateundefined Offline
        fluffyChocolate
        replied to Dss0 on last edited by
        #3

        Dss0 I'm aware, issue still persists.

        Dss0undefined 1 Reply Last reply
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        • Dss0undefined Offline
          Dss0undefined Offline
          Dss0 Plutonium Staff
          replied to fluffyChocolate on last edited by
          #4

          fluffyChocolate

          • try changing your dns servers (https://www.windowscentral.com/how-change-your-pcs-dns-settings-windows-10)
          • try syncing your system time (https://www.groovypost.com/howto/synchronize-clock-windows-10-with-internet-atomic-time/)
          • try removing the "full name" (caroline schwarzer) in your profile on the forum.
          • try changing your password

          if none of that works i'm out of ideas.

          1 Reply Last reply
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