Can't launch plutonium

[hypeili]

When I click on Plutonium the mouse has a blue circle indicating its loading, then nothing happens.

I have read and tried solutions from the forum with no luck.
I uninstalled and reinstalled following exact steps twice.
I restarted my PC.
Tried to run a command or something that was suggested in the forum.
PC is brand new so there is no clashing software but just to try I uninstalled every possible app.

[Dss0]

hypeili which version of windows are you using?
Have you tried installing these 3?

https://dotnet.microsoft.com/download/dotnet-framework/thank-you/net472-web-installer
https://aka.ms/vs/16/release/vc_redist.x64.exe
https://aka.ms/vs/16/release/vc_redist.x86.exe

[hypeili]

Windows 10 & I have not. Could you explain how to use these? Maybe i'm doing it wrong

[Dss0]

hypeili you just download them and run them, one by one.

[hypeili]

It says "The .NET Framework 4.7.2 is not supported on this operating system."

[Dss0]

hypeili right click your start button -> system then scroll down to "windows specifications", what's the version number/os build?

[hypeili]

Dss0 I can't find it

[Dss0]

hypeili then search for "winver" in your start menu and screenshot that.

[hypeili]

Version 1511 (OS Build 10586.104)

[Dss0]

hypeili yea that's too old, you need version 1607 or later to run pluto.

[hypeili]

how can i get version 1607 or higher? It says i am up to date when i check for updates

[Dss0]

hypeili doesn't work via windows update as it's a major feature upgrade.

-> https://answers.microsoft.com/en-us/windows/forum/windows_10-windows_install/how-to-upgrade-to-windows-10-version-1803-spring/617a37da-8fc0-4f33-a3eb-59fe9082f925

Bit of a lengthy process.

[hypeili]

alright ill do that thank you