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  3. Get this error when opening the plutonium launcher, please help

Get this error when opening the plutonium launcher, please help

Scheduled Pinned Locked Moved Launcher Support
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  • Swonkundefined Offline
    Swonkundefined Offline
    Swonk
    wrote on last edited by
    #1

    a4541fa0-e44f-43e7-8627-30d3e726aca6-image.png

    Dss0undefined 1 Reply Last reply
    0
    • Swonkundefined Swonk

      a4541fa0-e44f-43e7-8627-30d3e726aca6-image.png

      Dss0undefined Offline
      Dss0undefined Offline
      Dss0
      Plutonium Staff
      wrote on last edited by
      #2

      Swonk which antivirus software do you use? Try redownloading the launcher from here: https://cdn.plutonium.pw/updater/plutonium.exe and also try installing these:

      https://dotnet.microsoft.com/download/dotnet-framework/thank-you/net472-web-installer
      https://aka.ms/vs/16/release/vc_redist.x64.exe
      https://aka.ms/vs/16/release/vc_redist.x86.exe

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      • Swonkundefined Offline
        Swonkundefined Offline
        Swonk
        wrote on last edited by
        #3

        I haven't got any antivirus installed and I keep all my windows defender settings off as well as unblocking the program in properties. I already had the .net installed but I installed the two others and still get the same error unfortunately.

        Dss0undefined 1 Reply Last reply
        0
        • Swonkundefined Swonk

          I haven't got any antivirus installed and I keep all my windows defender settings off as well as unblocking the program in properties. I already had the .net installed but I installed the two others and still get the same error unfortunately.

          Dss0undefined Offline
          Dss0undefined Offline
          Dss0
          Plutonium Staff
          wrote on last edited by
          #4

          Swonk hit windows key + r and type

          winver
          

          into the run dialogue, the hit enter.
          Post a screenshot of the window that comes up.

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