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certificate verify failed help please

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  • d6nkzundefined Offline
    d6nkzundefined Offline
    d6nkz
    wrote on last edited by
    #1

    when i try singing into the pluto launcher is comes up with certificate verify failed ive tried changing my dns that didnt work ive tried deleting the files for %localappdata% and still not working please help
    thanks

    Dss0undefined 1 Reply Last reply
    0
    • d6nkzundefined d6nkz

      when i try singing into the pluto launcher is comes up with certificate verify failed ive tried changing my dns that didnt work ive tried deleting the files for %localappdata% and still not working please help
      thanks

      Dss0undefined Offline
      Dss0undefined Offline
      Dss0
      Plutonium Staff
      wrote on last edited by
      #2

      @Declan0115 could you post a screenshot of the entire error message?

      d6nkzundefined 1 Reply Last reply
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      • d6nkzundefined Offline
        d6nkzundefined Offline
        d6nkz
        wrote on last edited by
        #3
        This post is deleted!
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        • Dss0undefined Dss0

          @Declan0115 could you post a screenshot of the entire error message?

          d6nkzundefined Offline
          d6nkzundefined Offline
          d6nkz
          wrote on last edited by
          #4

          Dss0 Screenshot (16).png

          Dss0undefined 1 Reply Last reply
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          • d6nkzundefined d6nkz

            Dss0 Screenshot (16).png

            Dss0undefined Offline
            Dss0undefined Offline
            Dss0
            Plutonium Staff
            wrote on last edited by
            #5

            @Declan0115 try deleting %localappdata%/Plutonium/info.json. Also try syncing your system time.

            d6nkzundefined 1 Reply Last reply
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            • Dss0undefined Dss0

              @Declan0115 try deleting %localappdata%/Plutonium/info.json. Also try syncing your system time.

              d6nkzundefined Offline
              d6nkzundefined Offline
              d6nkz
              wrote on last edited by
              #6

              Dss0 tried both and still doing the same thing if i delete the launcher and reinstall it will i lose anything or so i need to setup my games again? as i might try that to see if it works

              Dss0undefined 1 Reply Last reply
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              • d6nkzundefined d6nkz

                Dss0 tried both and still doing the same thing if i delete the launcher and reinstall it will i lose anything or so i need to setup my games again? as i might try that to see if it works

                Dss0undefined Offline
                Dss0undefined Offline
                Dss0
                Plutonium Staff
                wrote on last edited by Dss0
                #7

                @Declan0115 if you delete the entire plutonium folder in appdata you will lose your stats and the launcher settings. Keep the "storage" folder to not lose the stats, those can't be causing any issues anyways.. maybe try a vpn if you have one.

                d6nkzundefined 1 Reply Last reply
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                • Dss0undefined Dss0

                  @Declan0115 if you delete the entire plutonium folder in appdata you will lose your stats and the launcher settings. Keep the "storage" folder to not lose the stats, those can't be causing any issues anyways.. maybe try a vpn if you have one.

                  d6nkzundefined Offline
                  d6nkzundefined Offline
                  d6nkz
                  wrote on last edited by
                  #8

                  Dss0 dont have a vpn

                  levisxixiundefined 1 Reply Last reply
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                  • d6nkzundefined d6nkz

                    Dss0 dont have a vpn

                    levisxixiundefined Offline
                    levisxixiundefined Offline
                    levisxixi
                    wrote on last edited by
                    #9

                    @Declan0115 did you solve this problem now.I have the same problem with you

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