My friend's plutonium does nothing when he clicks it

[elgato69]

elgato69 last edited by

He's running windows 10, all redists installed and he has windows update, but still when he clicks plutonium.exe it just does nothing and never opens. We tried turning off his windows defender to see if it was that and it still didn't work.

[HannesC]

HannesC Plutonium Staff Staff last edited by

Ask him to hit Win+R, type winver and screenshot the window. Also why doesn't he post his issue himeself? Would be much easier.

[RazorFabi]

RazorFabi last edited by @ HannesC

@HannesC

Hello, I have the same problem, that my launcher does nothing, even after restarting my pc and re downloading the launcher. It worked until few weeks but not anymore.

[HannesC]

HannesC Plutonium Staff Staff last edited by

@RazorFabi Then follow the same thing I said to the guy above and post a screenshot? Also what changed in a few weeks? Did you do a windows reinstall, did you download any new antiviruses, etc? Also what AV do you use?

[RazorFabi]

RazorFabi last edited by

No, I didn´t change anything at all. But if I run the win32 exe it says, I don´t have the current version but it doesn´t update itself even after redownloading it. what else can I do then?

[RazorFabi]

RazorFabi last edited by @ HannesC

@HannesC Also quick question, from what should I post a screenshot if nothing happens when I want to run the Launcher?

[Dss0]

Dss0 Plutonium Staff Staff last edited by @ HannesC

@HannesC said in My friend's plutonium does nothing when he clicks it:

hit Win+R, type winver and screenshot the window

@RazorFabi there's additional troubleshooting steps here: https://forum.plutonium.pw/topic/6832/common-launcher-issues-solutions

You can also try deleting %localappdata%/Plutonium (your stats will be lost).