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random crash

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  • ke_luo_ziundefined Offline
    ke_luo_ziundefined Offline
    ke_luo_zi
    wrote on last edited by
    #1

    Plutonium r2016 t6 random crash and have no crash dmp

    WxstedDarkundefined 1 Reply Last reply
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    • HannesCundefined Offline
      HannesCundefined Offline
      HannesC Plutonium Staff
      wrote on last edited by
      #2

      There's nothing in %localappdata%/Plutonium/crashdumps? What antivirus do you use?

      ke_luo_ziundefined 2 Replies Last reply
      0
      • ke_luo_ziundefined Offline
        ke_luo_ziundefined Offline
        ke_luo_zi
        replied to HannesC on last edited by
        #3

        HannesC antivirus : https://www.huorong.cn
        latest file in crashdumps's folder date is 7.19.2021 but it's crash in 5minutes ago

        1 Reply Last reply
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        • WxstedDarkundefined Offline
          WxstedDarkundefined Offline
          WxstedDark
          replied to ke_luo_zi on last edited by
          #4

          @SCPSUP I'm having the same problem even though I just got back to my PC and no one else has touched it either

          1 Reply Last reply
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          • ke_luo_ziundefined Offline
            ke_luo_ziundefined Offline
            ke_luo_zi
            replied to HannesC on last edited by
            #5

            HannesC the Chinese language 's problem or steamapi.dll?
            it's always deleted by plutonium (the original steamapi.dll is not support windows 10)🤔

            Resxtundefined 1 Reply Last reply
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            • Resxtundefined Offline
              Resxtundefined Offline
              Resxt Plutonium Staff
              replied to ke_luo_zi on last edited by
              #6

              @SCPSUP steam_api.dll being deleted is normal. Plutonium deletes this to avoid conflicts with Steam afaik. The crashes might be caused by your antivirus. Try to add both the Plutonium folder and your BO2 folder as exclusions. See this guide

              If that doesn't fix your issue then you might have to uninstall your antivirus. FYI Windows Defender the antivirus that comes with Windows 10 is very good for the average user and is free so I recommend that you stick with that.

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