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Incompatible UI version

Scheduled Pinned Locked Moved BO2 Client Support
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    nionioss
    wrote on Aug 28, 2021, 2:34 PM last edited by
    #1

    Whenever I try to join my friend's custom game it starts loading and then just disconnects me saying "Incompatible UI version". We tried with another friend and it happened to him too. Can I get some help? (It automatically updated when we launched it)

    undefined 1 Reply Last reply Aug 30, 2021, 6:27 AM
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      cubanoroller
      wrote on Aug 28, 2021, 5:15 PM last edited by
      #2

      honestly think its a bug with this new update. nobodys able to join friends atm

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        JezuzLizard Plutonium Staff
        wrote on Aug 28, 2021, 9:07 PM last edited by
        #3

        In order to create a speedy patch we need more information.

        • What game were you playing(mp/zm)?
        • What map(s) did you attempt to play on?
        • What gametypes(s) did you attempt to play on?
        • Are you and your friend(s) on the latest version(at least r2100 or higher; open console to see)?
        • Can you join a dedicated server on the same map/gametype?
        undefined 1 Reply Last reply Aug 28, 2021, 9:20 PM
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          DeMoNiiAkZz
          replied to JezuzLizard on Aug 28, 2021, 9:20 PM last edited by
          #4

          JezuzLizard - zm bo2

          • maps that don't work: origins, mob of the dead & buried
          • normal game (tranzit)
          • we are all of course on the latest version (r2108)
          • yes we can join a server on any map but when it's a private match with our friends it doesn't work
          undefined undefined undefined undefined undefined 5 Replies Last reply Aug 29, 2021, 6:42 PM
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            SKYDROW
            replied to DeMoNiiAkZz on Aug 29, 2021, 6:42 PM last edited by
            #5

            DeMoNiiAkZz same error

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              TheFallout
              replied to DeMoNiiAkZz on Aug 29, 2021, 9:54 PM last edited by
              #6

              DeMoNiiAkZz Same Error

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                TheCourier22
                replied to DeMoNiiAkZz on Aug 29, 2021, 9:57 PM last edited by
                #7

                DeMoNiiAkZz i have the same problem and i cant play with my friends

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                  kodakblyat
                  replied to DeMoNiiAkZz on Aug 29, 2021, 11:30 PM last edited by
                  #8

                  DeMoNiiAkZz same error

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                    Dylanneitor
                    wrote on Aug 29, 2021, 11:36 PM last edited by
                    #9

                    same error

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                      lalauzinho
                      wrote on Aug 30, 2021, 3:31 AM last edited by
                      #10

                      same error

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                        Resxt Plutonium Staff
                        replied to nionioss on Aug 30, 2021, 6:27 AM last edited by
                        #11

                        UI Compatibility Error

                        Since the update of r2107 people have been getting this error in T6 Zombies. This only occurs when players attempt to join their friends via custom games in DLC maps. A fix will be rolled out soon, please be patient!

                        Possible solutions to try in the meantime:

                        1. Join at same time - You can use dvar zombies_minplayer x where x = amount of people required to join in order the game to start. You must type this before starting the match. Hopefully this will prevent the error.

                        2. Joining a public server playing those maps - at the moment, joining servers does not cause the error to occur and yes Easter Eggs work in servers.

                        3. (for advanced users only) Host a public server - take a look at this guide to help you https://docs.plutonium.pw/docs/server/t6/setting-up-a-server/

                        Credit to Pistakilla

                        undefined 1 Reply Last reply Aug 31, 2021, 11:40 PM
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                          nionioss
                          wrote on Aug 31, 2021, 7:30 AM last edited by
                          #12

                          The first method worked, thanks!

                          beach

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                            MiTTzera
                            wrote on Aug 31, 2021, 11:28 PM last edited by
                            #13

                            I tried with my friend and it didn't work

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                              nilgoldmax
                              wrote on Aug 31, 2021, 11:37 PM last edited by
                              #14

                              It also didn't work for me. Unless we are doing something wrong. When do you exactly do you have to insert the comand? We have to do it both or just the one starting the match?

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                                BallsMcLongAss
                                replied to Resxt on Aug 31, 2021, 11:40 PM last edited by
                                #15

                                @lResxt The Command you provided does not work when used in the command prompt, is there any other way to fix this

                                undefined 1 Reply Last reply Sep 1, 2021, 2:09 AM
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                                  Resxt Plutonium Staff
                                  replied to BallsMcLongAss on Sep 1, 2021, 2:09 AM last edited by
                                  #16

                                  BallsMcLongAss Use /zombies_minplayer 2 in the console, not in the command prompt (although this should work). Obviously replace 2 by the number of players.

                                  undefined 1 Reply Last reply Sep 4, 2021, 6:53 AM
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                                    Hugo_04
                                    replied to DeMoNiiAkZz on Sep 3, 2021, 2:58 PM last edited by
                                    #17

                                    DeMoNiiAkZz said in Incompatible UI version:

                                    y

                                    same error

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                                      YoCelery
                                      replied to Resxt on Sep 4, 2021, 6:53 AM last edited by
                                      #18

                                      @lResxt command does not work, how are we able to make a public server Since the Link no longer works

                                      undefined 1 Reply Last reply Sep 4, 2021, 9:39 AM
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                                        Resxt Plutonium Staff
                                        replied to YoCelery on Sep 4, 2021, 9:39 AM last edited by
                                        #19

                                        YoCelery the command works. Host has to put /zombies_minplayer 2 (or any other number) in the in-game console and press Enter to validate it before starting the map

                                        As for public server you could easily find it by searching on Plutonium's website https://plutonium.pw/docs/server/t6/setting-up-a-server/

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                                          farmbott
                                          wrote on Sep 4, 2021, 2:44 PM last edited by
                                          #20

                                          yo me and my mate tried putting in the command and doing everything you said and we had the same error

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