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Error with plutonium bootstrapper

Scheduled Pinned Locked Moved MW3 Client Support
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  • Dss0undefined Dss0

    @kanyewestiswhite the dump file is corrupted. Here's a few things you can try:

    • exclude plutonium from your antivirus software -> https://plutonium.pw/docs/antivirus/
    • repair your game files -> https://plutonium.pw/docs/repair/
    • try closing all programs that are running in the background
    • if you have msi afterburner/rivatuner or any other software with an overlay disable it
    • verify the integrity of your system files:
    1. open the start menu and search for "cmd"
    2. run cmd as admin
    3. execute the following command
    dism /online /cleanup-image /restorehealth
    
    1. after dism has finished repairing your system restart your pc
    sugowskiundefined Offline
    sugowskiundefined Offline
    sugowski
    wrote on last edited by
    #5

    Dss0 thank you, i'll try that later (probably 15/16 hours from now). I'll write you back. I have already excluded the launcher and the bootstrapper from the anti virus but nothing changed.
    (sorry for bad english)

    1 Reply Last reply
    0
    • Dss0undefined Dss0

      @kanyewestiswhite the dump file is corrupted. Here's a few things you can try:

      • exclude plutonium from your antivirus software -> https://plutonium.pw/docs/antivirus/
      • repair your game files -> https://plutonium.pw/docs/repair/
      • try closing all programs that are running in the background
      • if you have msi afterburner/rivatuner or any other software with an overlay disable it
      • verify the integrity of your system files:
      1. open the start menu and search for "cmd"
      2. run cmd as admin
      3. execute the following command
      dism /online /cleanup-image /restorehealth
      
      1. after dism has finished repairing your system restart your pc
      sugowskiundefined Offline
      sugowskiundefined Offline
      sugowski
      wrote on last edited by
      #6

      Dss0 i tried with these methods but nothing has changed, same problem. any other ideas?

      Dss0undefined 1 Reply Last reply
      0
      • sugowskiundefined sugowski

        Dss0 i tried with these methods but nothing has changed, same problem. any other ideas?

        Dss0undefined Offline
        Dss0undefined Offline
        Dss0
        Plutonium Staff
        wrote on last edited by
        #7

        @kanyewestiswhite hit windows key + R and type "winver" into the run box then hit enter. post a screenshot of the window that comes up.
        Which antivirus software do you use btw?

        sugowskiundefined 2 Replies Last reply
        0
        • Dss0undefined Dss0

          @kanyewestiswhite hit windows key + R and type "winver" into the run box then hit enter. post a screenshot of the window that comes up.
          Which antivirus software do you use btw?

          sugowskiundefined Offline
          sugowskiundefined Offline
          sugowski
          wrote on last edited by
          #8

          Dss0 i'll try that in a couple hours, i have windows defender but at the moment of the installation i had malwarebytes (now i deleted it), also i noticed that my post was moved in bo2 client support but i have problems with mw3 is it the same thing?

          Dss0undefined 1 Reply Last reply
          0
          • sugowskiundefined sugowski

            Dss0 i'll try that in a couple hours, i have windows defender but at the moment of the installation i had malwarebytes (now i deleted it), also i noticed that my post was moved in bo2 client support but i have problems with mw3 is it the same thing?

            Dss0undefined Offline
            Dss0undefined Offline
            Dss0
            Plutonium Staff
            wrote on last edited by
            #9

            @kanyewestiswhite you initially posted in launcher support which is wrong, i assumed you were talking about bo2. But the troubleshooting steps are the same for both games yes.

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            • sugowskiundefined Offline
              sugowskiundefined Offline
              sugowski
              wrote on last edited by
              #10

              Dss0 oh ok sorry

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              • Dss0undefined Dss0

                @kanyewestiswhite hit windows key + R and type "winver" into the run box then hit enter. post a screenshot of the window that comes up.
                Which antivirus software do you use btw?

                sugowskiundefined Offline
                sugowskiundefined Offline
                sugowski
                wrote on last edited by
                #11

                Dss0 Screenshot (2).png

                That's italian here's a translation if you need it

                Microsfot Windows
                Version 21h1 (build SO 19043.928)

                The windows 10 home operating system and its user interface are protected by trademarks and other intellectual property rights being registered or registered in the United States and/or other countries or regions.
                Product licensed under the Microsoft Software License Terms at:

                Dss0undefined 1 Reply Last reply
                0
                • sugowskiundefined sugowski

                  Dss0 Screenshot (2).png

                  That's italian here's a translation if you need it

                  Microsfot Windows
                  Version 21h1 (build SO 19043.928)

                  The windows 10 home operating system and its user interface are protected by trademarks and other intellectual property rights being registered or registered in the United States and/or other countries or regions.
                  Product licensed under the Microsoft Software License Terms at:

                  Dss0undefined Offline
                  Dss0undefined Offline
                  Dss0
                  Plutonium Staff
                  wrote on last edited by
                  #12

                  @kanyewestiswhite hm. Do you own the game on steam? Does it work via steam?

                  sugowskiundefined 1 Reply Last reply
                  0
                  • Dss0undefined Dss0

                    @kanyewestiswhite hm. Do you own the game on steam? Does it work via steam?

                    sugowskiundefined Offline
                    sugowskiundefined Offline
                    sugowski
                    wrote on last edited by
                    #13

                    Dss0 nope i don't have the game

                    Dss0undefined 1 Reply Last reply
                    0
                    • sugowskiundefined sugowski

                      Dss0 nope i don't have the game

                      Dss0undefined Offline
                      Dss0undefined Offline
                      Dss0
                      Plutonium Staff
                      wrote on last edited by
                      #14

                      @kanyewestiswhite so you're using the dedicated server files from steam?

                      1 Reply Last reply
                      0
                      • sugowskiundefined Offline
                        sugowskiundefined Offline
                        sugowski
                        wrote on last edited by
                        #15

                        Dss0 yes

                        Dss0undefined 1 Reply Last reply
                        0
                        • sugowskiundefined sugowski

                          Dss0 yes

                          Dss0undefined Offline
                          Dss0undefined Offline
                          Dss0
                          Plutonium Staff
                          wrote on last edited by
                          #16

                          @kanyewestiswhite try verifying them via steam, if you set the language to italian try changing it back to english. Other than that i'm out of ideas.

                          sugowskiundefined 3 Replies Last reply
                          0
                          • Dss0undefined Dss0

                            @kanyewestiswhite try verifying them via steam, if you set the language to italian try changing it back to english. Other than that i'm out of ideas.

                            sugowskiundefined Offline
                            sugowskiundefined Offline
                            sugowski
                            wrote on last edited by
                            #17

                            Dss0 i tried this and now it is dowloading some files (6 gb), i'll write you back when it's finished

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                            0
                            • Dss0undefined Dss0

                              @kanyewestiswhite try verifying them via steam, if you set the language to italian try changing it back to english. Other than that i'm out of ideas.

                              sugowskiundefined Offline
                              sugowskiundefined Offline
                              sugowski
                              wrote on last edited by
                              #18

                              Dss0 even with the new download it gives me the same error, maybe i can try to completely uninstall pluto from the pc and install it again?

                              1 Reply Last reply
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                              • Dss0undefined Dss0

                                @kanyewestiswhite try verifying them via steam, if you set the language to italian try changing it back to english. Other than that i'm out of ideas.

                                sugowskiundefined Offline
                                sugowskiundefined Offline
                                sugowski
                                wrote on last edited by
                                #19

                                Dss0 i managed to get it to start and work properly, thank you so much for your time and your help

                                Dss0undefined 1 Reply Last reply
                                0
                                • sugowskiundefined sugowski

                                  Dss0 i managed to get it to start and work properly, thank you so much for your time and your help

                                  Dss0undefined Offline
                                  Dss0undefined Offline
                                  Dss0
                                  Plutonium Staff
                                  wrote on last edited by
                                  #20

                                  @kanyewestiswhite what did you do to get it to work?

                                  sugowskiundefined 1 Reply Last reply
                                  0
                                  • Dss0undefined Dss0

                                    @kanyewestiswhite what did you do to get it to work?

                                    sugowskiundefined Offline
                                    sugowskiundefined Offline
                                    sugowski
                                    wrote on last edited by
                                    #21

                                    Dss0 downloaded it on my pc and not in the virtual machine, i didn't know that pluto doesn't work on vm

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