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Error with plutonium bootstrapper

Scheduled Pinned Locked Moved MW3 Client Support
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  • Dss0undefined Dss0

    @kanyewestiswhite the dump file is corrupted. Here's a few things you can try:

    • exclude plutonium from your antivirus software -> https://plutonium.pw/docs/antivirus/
    • repair your game files -> https://plutonium.pw/docs/repair/
    • try closing all programs that are running in the background
    • if you have msi afterburner/rivatuner or any other software with an overlay disable it
    • verify the integrity of your system files:
    1. open the start menu and search for "cmd"
    2. run cmd as admin
    3. execute the following command
    dism /online /cleanup-image /restorehealth
    
    1. after dism has finished repairing your system restart your pc
    sugowskiundefined Offline
    sugowskiundefined Offline
    sugowski
    wrote on last edited by
    #6

    Dss0 i tried with these methods but nothing has changed, same problem. any other ideas?

    Dss0undefined 1 Reply Last reply
    0
    • sugowskiundefined sugowski

      Dss0 i tried with these methods but nothing has changed, same problem. any other ideas?

      Dss0undefined Offline
      Dss0undefined Offline
      Dss0
      Plutonium Staff
      wrote on last edited by
      #7

      @kanyewestiswhite hit windows key + R and type "winver" into the run box then hit enter. post a screenshot of the window that comes up.
      Which antivirus software do you use btw?

      sugowskiundefined 2 Replies Last reply
      0
      • Dss0undefined Dss0

        @kanyewestiswhite hit windows key + R and type "winver" into the run box then hit enter. post a screenshot of the window that comes up.
        Which antivirus software do you use btw?

        sugowskiundefined Offline
        sugowskiundefined Offline
        sugowski
        wrote on last edited by
        #8

        Dss0 i'll try that in a couple hours, i have windows defender but at the moment of the installation i had malwarebytes (now i deleted it), also i noticed that my post was moved in bo2 client support but i have problems with mw3 is it the same thing?

        Dss0undefined 1 Reply Last reply
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        • sugowskiundefined sugowski

          Dss0 i'll try that in a couple hours, i have windows defender but at the moment of the installation i had malwarebytes (now i deleted it), also i noticed that my post was moved in bo2 client support but i have problems with mw3 is it the same thing?

          Dss0undefined Offline
          Dss0undefined Offline
          Dss0
          Plutonium Staff
          wrote on last edited by
          #9

          @kanyewestiswhite you initially posted in launcher support which is wrong, i assumed you were talking about bo2. But the troubleshooting steps are the same for both games yes.

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          • sugowskiundefined Offline
            sugowskiundefined Offline
            sugowski
            wrote on last edited by
            #10

            Dss0 oh ok sorry

            1 Reply Last reply
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            • Dss0undefined Dss0

              @kanyewestiswhite hit windows key + R and type "winver" into the run box then hit enter. post a screenshot of the window that comes up.
              Which antivirus software do you use btw?

              sugowskiundefined Offline
              sugowskiundefined Offline
              sugowski
              wrote on last edited by
              #11

              Dss0 Screenshot (2).png

              That's italian here's a translation if you need it

              Microsfot Windows
              Version 21h1 (build SO 19043.928)

              The windows 10 home operating system and its user interface are protected by trademarks and other intellectual property rights being registered or registered in the United States and/or other countries or regions.
              Product licensed under the Microsoft Software License Terms at:

              Dss0undefined 1 Reply Last reply
              0
              • sugowskiundefined sugowski

                Dss0 Screenshot (2).png

                That's italian here's a translation if you need it

                Microsfot Windows
                Version 21h1 (build SO 19043.928)

                The windows 10 home operating system and its user interface are protected by trademarks and other intellectual property rights being registered or registered in the United States and/or other countries or regions.
                Product licensed under the Microsoft Software License Terms at:

                Dss0undefined Offline
                Dss0undefined Offline
                Dss0
                Plutonium Staff
                wrote on last edited by
                #12

                @kanyewestiswhite hm. Do you own the game on steam? Does it work via steam?

                sugowskiundefined 1 Reply Last reply
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                • Dss0undefined Dss0

                  @kanyewestiswhite hm. Do you own the game on steam? Does it work via steam?

                  sugowskiundefined Offline
                  sugowskiundefined Offline
                  sugowski
                  wrote on last edited by
                  #13

                  Dss0 nope i don't have the game

                  Dss0undefined 1 Reply Last reply
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                  • sugowskiundefined sugowski

                    Dss0 nope i don't have the game

                    Dss0undefined Offline
                    Dss0undefined Offline
                    Dss0
                    Plutonium Staff
                    wrote on last edited by
                    #14

                    @kanyewestiswhite so you're using the dedicated server files from steam?

                    1 Reply Last reply
                    0
                    • sugowskiundefined Offline
                      sugowskiundefined Offline
                      sugowski
                      wrote on last edited by
                      #15

                      Dss0 yes

                      Dss0undefined 1 Reply Last reply
                      0
                      • sugowskiundefined sugowski

                        Dss0 yes

                        Dss0undefined Offline
                        Dss0undefined Offline
                        Dss0
                        Plutonium Staff
                        wrote on last edited by
                        #16

                        @kanyewestiswhite try verifying them via steam, if you set the language to italian try changing it back to english. Other than that i'm out of ideas.

                        sugowskiundefined 3 Replies Last reply
                        0
                        • Dss0undefined Dss0

                          @kanyewestiswhite try verifying them via steam, if you set the language to italian try changing it back to english. Other than that i'm out of ideas.

                          sugowskiundefined Offline
                          sugowskiundefined Offline
                          sugowski
                          wrote on last edited by
                          #17

                          Dss0 i tried this and now it is dowloading some files (6 gb), i'll write you back when it's finished

                          1 Reply Last reply
                          0
                          • Dss0undefined Dss0

                            @kanyewestiswhite try verifying them via steam, if you set the language to italian try changing it back to english. Other than that i'm out of ideas.

                            sugowskiundefined Offline
                            sugowskiundefined Offline
                            sugowski
                            wrote on last edited by
                            #18

                            Dss0 even with the new download it gives me the same error, maybe i can try to completely uninstall pluto from the pc and install it again?

                            1 Reply Last reply
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                            • Dss0undefined Dss0

                              @kanyewestiswhite try verifying them via steam, if you set the language to italian try changing it back to english. Other than that i'm out of ideas.

                              sugowskiundefined Offline
                              sugowskiundefined Offline
                              sugowski
                              wrote on last edited by
                              #19

                              Dss0 i managed to get it to start and work properly, thank you so much for your time and your help

                              Dss0undefined 1 Reply Last reply
                              0
                              • sugowskiundefined sugowski

                                Dss0 i managed to get it to start and work properly, thank you so much for your time and your help

                                Dss0undefined Offline
                                Dss0undefined Offline
                                Dss0
                                Plutonium Staff
                                wrote on last edited by
                                #20

                                @kanyewestiswhite what did you do to get it to work?

                                sugowskiundefined 1 Reply Last reply
                                0
                                • Dss0undefined Dss0

                                  @kanyewestiswhite what did you do to get it to work?

                                  sugowskiundefined Offline
                                  sugowskiundefined Offline
                                  sugowski
                                  wrote on last edited by
                                  #21

                                  Dss0 downloaded it on my pc and not in the virtual machine, i didn't know that pluto doesn't work on vm

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