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Plutonium

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cant log in

Scheduled Pinned Locked Moved Launcher Support
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  • Jolyne Kujoundefined Offline
    Jolyne Kujoundefined Offline
    Jolyne Kujo
    wrote on last edited by
    #1

    i've tried to log into my account but it says this {read photo}

    any idea how to fix it?!

    https://ibb.co/JkZbcrH <-- image link

    Dss0undefined 1 Reply Last reply
    0
    • Jolyne Kujoundefined Jolyne Kujo

      i've tried to log into my account but it says this {read photo}

      any idea how to fix it?!

      https://ibb.co/JkZbcrH <-- image link

      Dss0undefined Offline
      Dss0undefined Offline
      Dss0
      Plutonium Staff
      wrote on last edited by
      #2

      Jolyne Kujo

      • try changing your dns servers (https://www.windowscentral.com/how-change-your-pcs-dns-settings-windows-10)
      • make sure your firewall isn't blocking the launcher
      • if you have a vpn try turning it on
      • try deleting %localappdata%/Plutonium/info.json
      1 Reply Last reply
      1
      • Jolyne Kujoundefined Offline
        Jolyne Kujoundefined Offline
        Jolyne Kujo
        wrote on last edited by
        #3

        done every step, although this time, it's saying this.

        https://ibb.co/6wpF3Tc

        Resxtundefined 1 Reply Last reply
        0
        • Jolyne Kujoundefined Jolyne Kujo

          done every step, although this time, it's saying this.

          https://ibb.co/6wpF3Tc

          Resxtundefined Offline
          Resxtundefined Offline
          Resxt
          Plutonium Staff
          wrote on last edited by
          #4

          Jolyne Kujo What is your antivirus software? Even if it is disabled

          1 Reply Last reply
          0

          Hello! It looks like you're interested in this conversation, but you don't have an account yet.

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