Skip to content
  • Recent
  • Tags
  • Popular
  • Users
  • Groups
  • Donate
Collapse

Plutonium

  1. Home
  2. WAW Client Support
  3. Staff Support Needed according to the Err Message

Staff Support Needed according to the Err Message

Scheduled Pinned Locked Moved WAW Client Support
7 Posts 2 Posters 157 Views
  • Oldest to Newest
  • Newest to Oldest
  • Most Votes
Log in to reply
This topic has been deleted. Only users with topic management privileges can see it.
  • sbjshephard22undefined Offline
    sbjshephard22undefined Offline
    sbjshephard22
    wrote on last edited by sbjshephard22
    #1

    Hi, i'm new here on the Forum, i had time using Plutonium past year and everything apparently worked fine, but someday, i accidentaly formated my pc and everything were gone, and i tried to download this today, upload, install the game, every single step, but i got this: Plutonium stuff.png
    Edit: This message appears when i try to run T4M Multiplayer and Co-op/Zombies 😞

    Dss0undefined 1 Reply Last reply
    0
    • Dss0undefined Offline
      Dss0undefined Offline
      Dss0 Plutonium Staff
      replied to sbjshephard22 on last edited by
      #2

      sbjshephard22 upload the .dmp file to google drive and post the link here:

      alt text

      Also if you have msi afterburner/rivatuner or any other software with an overlay disable it.

      sbjshephard22undefined 2 Replies Last reply
      0
      • sbjshephard22undefined Offline
        sbjshephard22undefined Offline
        sbjshephard22
        replied to Dss0 on last edited by
        #3

        https://drive.google.com/file/d/12QF350Y0CshsSpp2fJlKqMqLjVR9G1mx/view?usp=sharing, https://drive.google.com/file/d/13wy74R4UvkxMx9focK4izGCqwWS_Fg3A/view?usp=sharing, https://drive.google.com/file/d/17wpObs7D_xk13Q9FT1oCFkX89fVBhyMm/view?usp=sharing, https://drive.google.com/file/d/1LhEuo7zlnBMOhQz_4WtwImVAOFEr2v5D/view?usp=sharing, https://drive.google.com/file/d/1MHhtBI25YJbNgpFCC4IlvK2uEUPmFvXi/view?usp=sharing, https://drive.google.com/file/d/1MXbRHPRhDDy89-zxLU6uLTqRTwdpttEP/view?usp=sharing, https://drive.google.com/file/d/1OanmGAwH_WreN4aSsGD8XBt3BTjlUy6k/view?usp=sharing, https://drive.google.com/file/d/1j4YQ_f-yt05HLY4Kaiqh2hwtVomaAvnu/view?usp=sharing, https://drive.google.com/file/d/1o9FV59uVI-q2_w1V-vEvvtHltz5agi-c/view?usp=sharing, https://drive.google.com/file/d/1pmUablzwIeHQxU1WIytBiwsokJ9Nu5SM/view?usp=sharing

        Dss0undefined 1 Reply Last reply
        0
        • Dss0undefined Offline
          Dss0undefined Offline
          Dss0 Plutonium Staff
          replied to sbjshephard22 on last edited by
          #4

          sbjshephard22 all the dump files are corrupted..

          • post a screenshot of your game folder
          • hit windows key + r and type "winver" into the run box, hit enter and post a screenshot of the window that comes up
          • are you playing on a virtual machine?

          Other than that:

          • exclude plutonium from your antivirus software -> https://plutonium.pw/docs/antivirus/
          • repair your game files -> https://plutonium.pw/docs/repair/
          • try closing all programs that are running in the background
          • if you have msi afterburner/rivatuner or any other software with an overlay disable it
          • install everything that's in the redist folder in your game folder
          • verify the integrity of your system files:
          1. open the start menu and search for "cmd"
          2. run cmd as admin
          3. execute the following command
          dism /online /cleanup-image /restorehealth
          
          1. after dism has finished repairing your system restart your pc
          sbjshephard22undefined 1 Reply Last reply
          0
          • sbjshephard22undefined Offline
            sbjshephard22undefined Offline
            sbjshephard22
            replied to Dss0 on last edited by sbjshephard22
            #5

            Dss0 I have Steam, but it's disabled at least, i have no other background programs running...
            Edit: I'm not using Virtual Machine, it's the Native Windows 10 but every effect disabled, and black backgroud, to improve performance f9e212b2-21d4-4bab-ae2d-16ad361731d1-image.png

            1 Reply Last reply
            0
            • sbjshephard22undefined Offline
              sbjshephard22undefined Offline
              sbjshephard22
              replied to Dss0 on last edited by
              #6

              6b0dfe8e-1abf-40a4-8f2b-81b4e4784bd4-image.png b3e98d24-0faa-4e74-9edf-819c0618b7df-image.png 0f6e1f8b-ebd7-4bb9-ba20-065d6d4a80c2-image.png 6ceeb9f0-e1bd-4186-930b-32d9299f26e1-image.png
              Excuse me for link everything, i think it could help you, refering to antivirus, i have the Windows Defender and AVG disabled (yes, the only external antivirus i use)

              1 Reply Last reply
              0
              • sbjshephard22undefined Offline
                sbjshephard22undefined Offline
                sbjshephard22
                wrote on last edited by
                #7

                And also i forgot to say that i tried a couple of times repairing the game, installing and uninstalling both the mod and the torrent copy, and simply didn't work, i applied restart on the pc, i wish it could fix the error

                1 Reply Last reply
                0

                • Login

                • Don't have an account? Register

                • Login or register to search.
                • First post
                  Last post
                0
                • Recent
                • Tags
                • Popular
                • Users
                • Groups
                • Donate