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Help i have a white screen when i open the launcher

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  • arnyzzundefined Offline
    arnyzzundefined Offline
    arnyzz
    wrote on last edited by
    #1

    when ever i open the plutonium launcher it shows me a white screen any help!Screenshot (82).png

    Dss0undefined 1 Reply Last reply
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    • Dss0undefined Offline
      Dss0undefined Offline
      Dss0 Plutonium Staff
      replied to arnyzz on last edited by
      #2

      arnyzz download this and run it: https://github.com/ChxseH/Redist-Installer/releases/download/latest/Redist-Installer.bat

      arnyzzundefined 1 Reply Last reply
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      • arnyzzundefined Offline
        arnyzzundefined Offline
        arnyzz
        replied to Dss0 on last edited by
        #3

        Dss0 ok ive done that and it works but when i login it stuck on a loop that says authenticating...

        1 Reply Last reply
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        • HannesCundefined Offline
          HannesCundefined Offline
          HannesC Plutonium Staff
          wrote on last edited by
          #4

          Delete %localappdata%/Plutonium/config.json and info.json, and try logging in again. If it's still the same thing, change DNS (https://www.windowscentral.com/how-change-your-pcs-dns-settings-windows-10) or use a VPN.

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