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I do not know if its my launcher or game

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  • Tobirama Senjuuundefined Offline
    Tobirama Senjuuundefined Offline
    Tobirama Senjuu
    wrote on last edited by
    #1

    I need help whenever I press play on bo2 it just crashes with no error report

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    • HannesCundefined Offline
      HannesCundefined Offline
      HannesC Plutonium Staff
      wrote on last edited by
      #2

      Covered here https://forum.plutonium.pw/topic/6832/common-launcher-issues-solutions

      Tobirama Senjuuundefined 1 Reply Last reply
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      • Tobirama Senjuuundefined Offline
        Tobirama Senjuuundefined Offline
        Tobirama Senjuu
        replied to HannesC on last edited by
        #3

        HannesC in the section Issue: Launcher does not respond when trying to start it (or says MSVCP140.dll is missing):
        Solution: Install the following runtimes (also mind the system requirements on top of this post!):
        https://dotnet.microsoft.com/download/dotnet-framework/thank-you/net472-web-installer
        https://aka.ms/vs/16/release/vc_redist.x64.exe
        https://aka.ms/vs/16/release/vc_redist.x86.exe
        i did that and i tried to launch bo2 again and it still didn't work, is it because of my kaspersky?

        Dss0undefined 1 Reply Last reply
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        • Dss0undefined Offline
          Dss0undefined Offline
          Dss0 Plutonium Staff
          replied to Tobirama Senjuu on last edited by
          #4

          Tobirama Senjuu very possible yes, exclude %localappdata%/Plutonium from scanning https://support.kaspersky.com/14848#block1
          Make sure to select "all components" in the exclusion menu.

          Tobirama Senjuuundefined 1 Reply Last reply
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          • Tobirama Senjuuundefined Offline
            Tobirama Senjuuundefined Offline
            Tobirama Senjuu
            replied to Dss0 on last edited by
            #5

            Dss0 is there any chance i can get a video how to do that or you can just please break it down for me

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            • HannesCundefined Offline
              HannesCundefined Offline
              HannesC Plutonium Staff
              wrote on last edited by
              #6

              He just linked the kaspersky docs on how to do that bruh. Its literally a picture book how can you not still understand it?

              Also the runtimes you downloaded aren't everything - you need to install DX as well. Run dxsetup.exe inside directx folder, inside the redist folder.

              Tobirama Senjuuundefined 2 Replies Last reply
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              • Tobirama Senjuuundefined Offline
                Tobirama Senjuuundefined Offline
                Tobirama Senjuu
                replied to HannesC on last edited by
                #7
                This post is deleted!
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                • Tobirama Senjuuundefined Offline
                  Tobirama Senjuuundefined Offline
                  Tobirama Senjuu
                  replied to HannesC on last edited by Tobirama Senjuu
                  #8

                  HannesC Yeah sorry, update I completely turned off kaspersky for now and tried loading plutonium up and pressed play on bo2 and it still crashed, so it was not Kaspersky also I tried looking up the t6r.dll file and also tried looking up the plutonium bootstrapper on my pc and there was nothing is that a bad sign?

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                  • HannesCundefined Offline
                    HannesCundefined Offline
                    HannesC Plutonium Staff
                    wrote on last edited by
                    #9

                    Don't turn off Kaspersky, enable it again and add %localappdata%/Plutonium to exclusions instead. Localappdata is a hidden folder so google how to view hidden folders in win10. You don't need t6r.dll, it became defunct a long time ago and isn't even related to your issue.

                    And if it still crashes, I'm outta ideas.

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