Error 0xc000007b, i need help

[RickGrimes20]

RickGrimes20 last edited by

i have installed all programs and runtime but still there are a same problem , how can i fix it?

[HannesC]

HannesC Plutonium Staff Staff last edited by

You've done these steps? https://forum.plutonium.pw/topic/6832/common-launcher-issues-solutions

Also what antivirus do you use?

[RickGrimes20]

RickGrimes20 last edited by @ HannesC

@HannesC i use kaspersky

[RickGrimes20]

RickGrimes20 last edited by @ HannesC

and i have follwed all steps in forum
this is my kaspersky

[Dss0]

Dss0 Plutonium Staff Staff last edited by @ RickGrimes20

@RickGrimes20 exclude the bootstrapper from scanning (C:\Users\YOUR-USERNAME-HERE\AppData\Local\Plutonium\bin\plutonium-bootstrapper-win32.exe) -> https://support.kaspersky.com/14848#block1

Also make sure all these are selected in the menu that pops up when you add a new exclusion:

[RickGrimes20]

RickGrimes20 last edited by

still not working

[HannesC]

HannesC Plutonium Staff Staff last edited by

Try going to Kaspersky's quarantine section and see if there's a bootstrapper in it. If there is, restore it and try launching the game again.

If it still doesn't work, try running cmd as admin, and typing this command in it:
dism /online /cleanup-image /restorehealth

Once its done, restart your PC.