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Error 0xc000007b, i need help

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  • RickGrimes20undefined Offline
    RickGrimes20undefined Offline
    RickGrimes20
    wrote on last edited by
    #1

    i have installed all programs and runtime but still there are a same problem , how can i fix it?

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    • HannesCundefined Offline
      HannesCundefined Offline
      HannesC Plutonium Staff
      wrote on last edited by
      #2

      You've done these steps? https://forum.plutonium.pw/topic/6832/common-launcher-issues-solutions

      Also what antivirus do you use?

      RickGrimes20undefined 2 Replies Last reply
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      • RickGrimes20undefined Offline
        RickGrimes20undefined Offline
        RickGrimes20
        replied to HannesC on last edited by
        #3

        HannesC i use kaspersky

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        • RickGrimes20undefined Offline
          RickGrimes20undefined Offline
          RickGrimes20
          replied to HannesC on last edited by
          #4

          and i have follwed all steps in forum
          this is my kaspersky

          Capture2.PNG

          Dss0undefined 1 Reply Last reply
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          • Dss0undefined Offline
            Dss0undefined Offline
            Dss0 Plutonium Staff
            replied to RickGrimes20 on last edited by
            #5

            RickGrimes20 exclude the bootstrapper from scanning (C:\Users\YOUR-USERNAME-HERE\AppData\Local\Plutonium\bin\plutonium-bootstrapper-win32.exe) -> https://support.kaspersky.com/14848#block1

            Also make sure all these are selected in the menu that pops up when you add a new exclusion:

            alt text

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            • RickGrimes20undefined Offline
              RickGrimes20undefined Offline
              RickGrimes20
              wrote on last edited by
              #6

              still not working 😞

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              • HannesCundefined Offline
                HannesCundefined Offline
                HannesC Plutonium Staff
                wrote on last edited by
                #7

                Try going to Kaspersky's quarantine section and see if there's a bootstrapper in it. If there is, restore it and try launching the game again.

                If it still doesn't work, try running cmd as admin, and typing this command in it:
                dism /online /cleanup-image /restorehealth

                Once its done, restart your PC.

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