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  3. i dont know how too fix this can somebody please help me

i dont know how too fix this can somebody please help me

Scheduled Pinned Locked Moved BO2 Client Support
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  • idontknow123undefined Offline
    idontknow123undefined Offline
    idontknow123
    wrote on last edited by
    #1
    • Skärmbild (6).png image url)
    Dss0undefined 1 Reply Last reply
    0
    • Dss0undefined Offline
      Dss0undefined Offline
      Dss0 Plutonium Staff
      replied to idontknow123 on last edited by
      #2

      idontknow123 your intel graphics driver is crashing. Are you using a laptop with dual gpu's or do you only have intel hd graphics? If yes which cpu is installed in your pc?

      Try updating your intel graphics drivers.

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      • idontknow123undefined Offline
        idontknow123undefined Offline
        idontknow123
        wrote on last edited by idontknow123
        #3

        how do i update the graphics and its intel hdu graphics

        Dss0undefined 1 Reply Last reply
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        • Dss0undefined Offline
          Dss0undefined Offline
          Dss0 Plutonium Staff
          replied to idontknow123 on last edited by
          #4

          idontknow123 go to the intel website and download the latest drivers..

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          • idontknow123undefined Offline
            idontknow123undefined Offline
            idontknow123
            wrote on last edited by
            #5

            i did that and it didnt work

            Dss0undefined 1 Reply Last reply
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            • Dss0undefined Offline
              Dss0undefined Offline
              Dss0 Plutonium Staff
              replied to idontknow123 on last edited by
              #6

              idontknow123 which cpu is installed in your pc?

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              • idontknow123undefined Offline
                idontknow123undefined Offline
                idontknow123
                wrote on last edited by
                #7

                the newest version

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                • HannesCundefined Offline
                  HannesCundefined Offline
                  HannesC Plutonium Staff
                  wrote on last edited by
                  #8

                  Go to task manager > performance > specify what CPU you have. You probably don't even have the minimum requirements to run the game.

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                  • idontknow123undefined Offline
                    idontknow123undefined Offline
                    idontknow123
                    wrote on last edited by idontknow123
                    #9

                    ok i will do that but i never had this problem before i have been abble to play before 11th gen intel(R) core(TM) i3-1115G4 is the cpu

                    Dss0undefined 1 Reply Last reply
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                    • Dss0undefined Offline
                      Dss0undefined Offline
                      Dss0 Plutonium Staff
                      replied to idontknow123 on last edited by
                      #10

                      idontknow123 said in i dont know how too fix this can somebody please help me:

                      i3-1115G4

                      alright, you installed this? https://www.intel.com/content/www/us/en/download/19344/intel-graphics-windows-dch-drivers.html

                      You can also try installing directx from the redist folder in your game folder (redist/DirectX/DXSETUP.exe).

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                      • idontknow123undefined Offline
                        idontknow123undefined Offline
                        idontknow123
                        wrote on last edited by
                        #11

                        tried it and it didnt work

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                        • HannesCundefined Offline
                          HannesCundefined Offline
                          HannesC Plutonium Staff
                          wrote on last edited by
                          #12

                          Have any dx hooking softwares running in the background? For example any overlays/recording software (afterburner, avermedia, etc)?

                          Try quitting any useless apps running in the background. Also where did you download bo2 from?

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                          • idontknow123undefined Offline
                            idontknow123undefined Offline
                            idontknow123
                            wrote on last edited by idontknow123
                            #13

                            i downloaded torrent or can i just repair the game fails?

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                            • idontknow123undefined Offline
                              idontknow123undefined Offline
                              idontknow123
                              wrote on last edited by
                              #14

                              hello

                              1 Reply Last reply
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