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  3. Error opening BO2, I have tried everything and I can not get a solution, repair the files, I save the plutonium folder from any antivirus analysis and nothing, I always get the same error, some solution?

Error opening BO2, I have tried everything and I can not get a solution, repair the files, I save the plutonium folder from any antivirus analysis and nothing, I always get the same error, some solution?

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  • wilmersito017undefined Offline
    wilmersito017undefined Offline
    wilmersito017
    wrote on last edited by
    #1

    dbd4bec9-45bf-4056-8841-c98ac498d3d9-image.png

    Dss0undefined 1 Reply Last reply
    0
    • Dss0undefined Offline
      Dss0undefined Offline
      Dss0 Plutonium Staff
      replied to wilmersito017 on last edited by
      #2

      wilmersito017 upload the .dmp file to google drive and post the link here.

      alt text

      wilmersito017undefined 1 Reply Last reply
      0
      • wilmersito017undefined Offline
        wilmersito017undefined Offline
        wilmersito017
        replied to Dss0 on last edited by
        #3

        Dss0 here is the file https://drive.google.com/file/d/1HbZw9Rt3UpnrbS5dZ9-CiBGZgVVo9peV/view?usp=sharing

        Dss0undefined 1 Reply Last reply
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        • Dss0undefined Offline
          Dss0undefined Offline
          Dss0 Plutonium Staff
          replied to wilmersito017 on last edited by
          #4

          wilmersito017 i need a password to download that file, pls set it to public.

          wilmersito017undefined 1 Reply Last reply
          0
          • wilmersito017undefined Offline
            wilmersito017undefined Offline
            wilmersito017
            replied to Dss0 on last edited by
            #5

            Dss0 Sorry, I hadn't noticed. Here it is
            https://drive.google.com/file/d/1HbZw9Rt3UpnrbS5dZ9-CiBGZgVVo9peV/view?usp=sharing

            Dss0undefined 1 Reply Last reply
            0
            • Dss0undefined Offline
              Dss0undefined Offline
              Dss0 Plutonium Staff
              replied to wilmersito017 on last edited by
              #6

              wilmersito017 sadly the dump file is corrupted. Are you playing in a virtual machine by any chance?

              wilmersito017undefined 1 Reply Last reply
              0
              • wilmersito017undefined Offline
                wilmersito017undefined Offline
                wilmersito017
                replied to Dss0 on last edited by
                #7

                Dss0 No, I play on my computer. What does it mean that the dump file is corrupted? No solution to my problem?

                Dss0undefined 1 Reply Last reply
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                • Dss0undefined Offline
                  Dss0undefined Offline
                  Dss0 Plutonium Staff
                  replied to wilmersito017 on last edited by
                  #8

                  wilmersito017

                  • repair your game files -> https://plutonium.pw/docs/repair/
                  • try closing all programs that are running in the background (especially msi afterburner and rivatuner if you have them)
                  • try excluding pluto from scanning in your av software: https://plutonium.pw/docs/antivirus/#how-do-i-fix-this-windows-defender
                  • install everything that's in the redist folder in your game folder
                  • update your graphics drivers
                  • if you have a vr headset plugged in unplug it
                  • verify the integrity of your system files:
                  1. open the start menu and search for "cmd"
                  2. run cmd as admin
                  3. execute the following command
                  dism /online /cleanup-image /restorehealth
                  
                  1. after dism has finished repairing your system restart your pc
                  wilmersito017undefined 1 Reply Last reply
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                  • wilmersito017undefined Offline
                    wilmersito017undefined Offline
                    wilmersito017
                    replied to Dss0 on last edited by
                    #9

                    Dss0 I did everything he told me, but nothing, the same mistake keeps popping up 😞 e4a70d62-b0d3-480c-a659-08bef0908059-image.png

                    1 Reply Last reply
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