Launcher Error Message

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  • Dear Devs & Community. I unfortunately keep getting this ERROR message when trying to install the Launcher. Any solutions on how to fix this error?

    ERROR MESSAGE:

    Crash ID: 0213806aa7754f54b87f2c6fe3bb54b5
    System.IO.IOException: The process cannot access the file 'C:\Users\rose\AppData\Local\Plutonium\info.json' because it is being used by another process.
    at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
    at System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy, Boolean useLongPath, Boolean checkHost)
    at System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share, Int32 bufferSize, FileOptions options, String msgPath, Boolean bFromProxy, Boolean useLongPath, Boolean checkHost)
    at System.IO.StreamWriter.CreateFile(String path, Boolean append, Boolean checkHost)
    at System.IO.StreamWriter..ctor(String path, Boolean append, Encoding encoding, Int32 bufferSize, Boolean checkHost)
    at System.IO.File.InternalWriteAllText(String path, String contents, Encoding encoding, Boolean checkHost)
    at Plutonium.Updater.Core.Updater.<Run>d__23.MoveNext()
    --- End of stack trace from previous location where exception was thrown ---
    at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
    at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
    at Plutonium.Updater.App.Windows.UpdateWindow.<UpdateWindow_Loaded>d__6.MoveNext()

  • @Rosethyname Well it won't be much of help but try to delete the plutonium folder with the antivirus disabled and try to exclude it in your antivirus, maybe that works for you or if it doesn't work, wait for a staff to answer you, sorry if it doesn't help.

  • @Rosethyname next time upload a screenshot of the error instead it's easier to read.

    The error says the file is being used by another process so you either have something accesing it like a cloud syncing program (for example OneDrive) or your antivirus is messing with it so follow these instructions https://plutonium.pw/docs/antivirus/

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