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Server crashing since last update

Scheduled Pinned Locked Moved MW3 Server Hosting Support
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  • mxveundefined Offline
    mxveundefined Offline
    mxve
    VIP
    wrote on last edited by mxve
    #1

    Since the last update (r2385-r2462) our server crashes regularly.


    Issues

    crash

    • Daily server crash (I've only been able to watch it happen once, but I'm assuming it goes like this every time it happens)
      • Process CPU usage goes up to over 30% (usually 0.2-1% idle/under 10% when full)
      • Server shows multiple hitch warning 500-1000ms
      • Lags, users ping increases
      • Server crashes
        • maybe on map rotation, not 100% sure about that
    • Rare random CPU spikes to over 20%

    Info

    • Started with update r2385-r2462
      • Server was running fine before & no changes were made except for updating pluto
    • Seems to only happen when people are playing as our private server doesn't crash nearly as often
    • T6 server is running fine
    • Removing all unnecessary scripts didn't help (see gsc script below for script in use)
    • Reinstalling pluto didn't help (see update bat below for installation command)
    • Nothing special in windows event log
    • Host
      • Windows Server 2016 (Fully updated)
        • winver
      • 4 dedicated CPU cores (AMD EPYC 7452)
      • 20GB RAM
      • 1Gbit uplink
      • 160GB NVMe storage
      • KVM
    • Additionally we are running IW4MAdmin
      • Since the update the server console is spammed with status by IW4MAdmin
        • Not an issue, but wanted to mention it
      • Neither latest nor older version fix the crashing issue

    Files

    • Start bat
    • update bat
    • cfg
    • dsr
    • gsc script

    Any help would be greatly appreciated

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    • mxveundefined Offline
      mxveundefined Offline
      mxve
      VIP
      wrote on last edited by mxve
      #2

      mxve said in Server crashing since last update:

      • Nothing special in windows event log

      Somehow i managed to overlook the errors in the windows event log.
      It's always the same error, same offset, same exception yadda yadda

      event log error

      Faulting application name: plutonium-bootstrapper-win32.exe, version: 1.0.0.2485, time stamp: 0x5ae9d511
      Faulting module name: plutonium-bootstrapper-win32.exe, version: 1.0.0.2485, time stamp: 0x5ae9d511
      Exception code: 0xc0000409
      Fault offset: 0x207e022f
      Faulting process id: 0xda20
      Faulting application start time: 0x01d7e0f0d218f98c
      Faulting application path: C:\Users\cod\Desktop\servers\iw5 ffa\plutonium\pluto_files\bin\plutonium-bootstrapper-win32.exe
      Faulting module path: C:\Users\cod\Desktop\servers\iw5 ffa\plutonium\pluto_files\bin\plutonium-bootstrapper-win32.exe
      Report Id: dd33a490-3289-40b0-8c41-63302dd6128f
      Faulting package full name: 
      Faulting package-relative application ID: 
      

      crashed server


      server log

      1361:32 ------------------------------------------------------------
      1361:32 InitGame
      1392:02 ExitLevel: executed
      1392:02 ------------------------------------------------------------
      1392:02 ------------------------------------------------------------
      1392:02 InitGame
      1422:01 J;0110000100175234;0;SlavirList
      1422:13 Q;0110000100175234;0;SlavirList
      1422:32 ExitLevel: executed
      1422:32 ------------------------------------------------------------
      1422:32 ------------------------------------------------------------
      1422:32 InitGame
      1425:49 J;0110000100175234;0;SlavirList
      1425:55 Q;0110000100175234;0;SlavirList
      1453:02 ExitLevel: executed
      1453:02 ------------------------------------------------------------
      
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