Server crashing since last update

Topic created · 2 Posts · 58 Views
  • Since the last update (r2385-r2462) our server crashes regularly.


    Issues

    crash

    • Daily server crash (I've only been able to watch it happen once, but I'm assuming it goes like this every time it happens)
      • Process CPU usage goes up to over 30% (usually 0.2-1% idle/under 10% when full)
      • Server shows multiple hitch warning 500-1000ms
      • Lags, users ping increases
      • Server crashes
        • maybe on map rotation, not 100% sure about that
    • Rare random CPU spikes to over 20%

    Info

    • Started with update r2385-r2462
      • Server was running fine before & no changes were made except for updating pluto
    • Seems to only happen when people are playing as our private server doesn't crash nearly as often
    • T6 server is running fine
    • Removing all unnecessary scripts didn't help (see gsc script below for script in use)
    • Reinstalling pluto didn't help (see update bat below for installation command)
    • Nothing special in windows event log
    • Host
      • Windows Server 2016 (Fully updated)
        • winver
      • 4 dedicated CPU cores (AMD EPYC 7452)
      • 20GB RAM
      • 1Gbit uplink
      • 160GB NVMe storage
      • KVM
    • Additionally we are running IW4MAdmin
      • Since the update the server console is spammed with status by IW4MAdmin
        • Not an issue, but wanted to mention it
      • Neither latest nor older version fix the crashing issue

    Files


    Any help would be greatly appreciated

  • @mxve said in Server crashing since last update:

    • Nothing special in windows event log

    Somehow i managed to overlook the errors in the windows event log.
    It's always the same error, same offset, same exception yadda yadda

    event log error

    Faulting application name: plutonium-bootstrapper-win32.exe, version: 1.0.0.2485, time stamp: 0x5ae9d511
    Faulting module name: plutonium-bootstrapper-win32.exe, version: 1.0.0.2485, time stamp: 0x5ae9d511
    Exception code: 0xc0000409
    Fault offset: 0x207e022f
    Faulting process id: 0xda20
    Faulting application start time: 0x01d7e0f0d218f98c
    Faulting application path: C:\Users\cod\Desktop\servers\iw5 ffa\plutonium\pluto_files\bin\plutonium-bootstrapper-win32.exe
    Faulting module path: C:\Users\cod\Desktop\servers\iw5 ffa\plutonium\pluto_files\bin\plutonium-bootstrapper-win32.exe
    Report Id: dd33a490-3289-40b0-8c41-63302dd6128f
    Faulting package full name: 
    Faulting package-relative application ID: 
    

    crashed server


    server log

    1361:32 ------------------------------------------------------------
    1361:32 InitGame
    1392:02 ExitLevel: executed
    1392:02 ------------------------------------------------------------
    1392:02 ------------------------------------------------------------
    1392:02 InitGame
    1422:01 J;0110000100175234;0;SlavirList
    1422:13 Q;0110000100175234;0;SlavirList
    1422:32 ExitLevel: executed
    1422:32 ------------------------------------------------------------
    1422:32 ------------------------------------------------------------
    1422:32 InitGame
    1425:49 J;0110000100175234;0;SlavirList
    1425:55 Q;0110000100175234;0;SlavirList
    1453:02 ExitLevel: executed
    1453:02 ------------------------------------------------------------
    
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