Plutonium Launcher - Crash Reference ID: a7da9c035bf6411c

[SWFT Sneak]

Just downloaded plutonium, and It wont let me launch any games ( I Downloaded Black ops 2 Zombies). Im getting this crash ID a7da9c035bf6411c

[Dss0]

SWFT Sneak upload the dump file to google drive and post the link here.

[SWFT Sneak]

https://drive.google.com/file/d/1vUN3rIiHkNsMvCj145Par-StGxWPYkMI/view?usp=sharing

[Dss0]

SWFT Sneak need a password to download the file.

[SWFT Sneak]

Exception Code: 0xC000001D
Exception Address: 0x4AA20000

Thats all that was in the text files

[Dss0]

SWFT Sneak the .dmp file is what's important, not the txt.

[SWFT Sneak]

https://drive.google.com/file/d/14daqc_FpFnPPuLMWheT3eUllevXv5yjP/view?usp=sharing
I reinstalled torrent, Plutonium and BO2 and there's a slightly different error. There is alink to the DMP file or whatever it is, and here's a screenshot of the error code.

[Dss0]

SWFT Sneak dump is inconclusive.. do you have any other (non-minimal) ones? You can try and make sure of a few things:

• running the game in a virtual machine doesn't work
• try closing all programs that are running in the background (especially steam, msi afterburner and rivatuner if you have them)
• try excluding pluto from scanning in your av software: https://plutonium.pw/docs/antivirus/#how-do-i-fix-this-windows-defender
• update your graphics drivers
• if you have a vr headset plugged in unplug it
• if you use an avermedia capture card uninstall it's drivers
• verify the integrity of your system files:

1. open the start menu and search for "cmd"
2. run cmd as admin
3. execute the following command

dism /online /cleanup-image /restorehealth

4. restart your pc

[SWFT Sneak]

Thanks for all the help, great support. It was background apps interfering with Plutonium. Thanks so much!

[TRIANA115]