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my launcher closes by itself

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  • zinnnnundefined Offline
    zinnnnundefined Offline
    zinnnn
    wrote on last edited by
    #1

    well the easiest way to explain is with a video, it happens every time i open the game, i already tried to do all the steps i saw on the forum and i also reinstalled the game and the launcher 2 times.
    follow the video: https://gofile.io/d/YGTRrx

    obs: this happens every time and the one in the video was the first time it actually opened the game, all the others don't even load, it doesn't give a warning and it doesn't generate crashdumps

    Resxtundefined 1 Reply Last reply
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    • Resxtundefined Online
      Resxtundefined Online
      Resxt Plutonium Staff
      replied to zinnnn on last edited by
      #2

      zinnnn what is your antivirus? It's most likely your antivirus.
      Take time to read this https://plutonium.pw/docs/antivirus/

      zinnnnundefined 1 Reply Last reply
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      • zinnnnundefined Offline
        zinnnnundefined Offline
        zinnnn
        replied to Resxt on last edited by
        #3

        Resxt hello, my antivirus is completely disabled and windows updated, with some more research I realized that it's the game that closes out of nowhere and not the launcher, I've tried to repair and install with another torrent but it's still the same thing

        Resxtundefined 1 Reply Last reply
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        • Resxtundefined Online
          Resxtundefined Online
          Resxt Plutonium Staff
          replied to zinnnn on last edited by
          #4

          zinnnn antivirus disabled doesn't matter. Some AV are so bad they ignore it. What is it?

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          • zinnnnundefined Offline
            zinnnnundefined Offline
            zinnnn
            wrote on last edited by
            #5

            d7b8c0e8-1e34-41a3-9068-09edbc678d55-image.png

            it is disabled

            Resxtundefined 1 Reply Last reply
            0
            • Resxtundefined Online
              Resxtundefined Online
              Resxt Plutonium Staff
              replied to zinnnn on last edited by
              #6

              zinnnn but you still don't answer the question: what is your antivirus?
              So you're 100% sure you only have Windows Defender? Sometimes people have another or MalwareBytes etc. and don't say it

              1 Reply Last reply
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              • zinnnnundefined Offline
                zinnnnundefined Offline
                zinnnn
                wrote on last edited by
                #7

                I don't have any other antivirus besides Defender, which is disabled by cmd. I even opened the game a couple of times, it worked for a minute and then it just closes without warning and without any error on the screen

                1 Reply Last reply
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