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Servers don't load when I press f10

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  • anarky005undefined Offline
    anarky005undefined Offline
    anarky005
    wrote on last edited by
    #1

    Hello everyone, I have a problem and the plutonium servers do not load me, the error is very curious because when I install the game and open it for the first time the servers do load me and they work fine, but when I close the game shortly after when I want to open it again to play on the servers these are no longer on the list, they no longer load me, please if someone knows how to solve it it would be of great help, I'm new but for the short time I've been playing already I love this project. I attach photos of the console and how the interface appears when I press f10.error 3.png error 2.png error 1.png

    hindercanrunundefined 1 Reply Last reply
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    • hindercanrunundefined Offline
      hindercanrunundefined Offline
      hindercanrun
      replied to anarky005 on last edited by
      #2

      anarky005 let plutonium through ur firewall if u havent

      anarky005undefined 1 Reply Last reply
      0
      • anarky005undefined Offline
        anarky005undefined Offline
        anarky005
        replied to hindercanrun on last edited by
        #3

        hindercanrun said in Servers don't load when I press f10:

        let plutonium through ur firewall if u havent

        I already did it, and nothing... I still have the problem

        hindercanrunundefined 1 Reply Last reply
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        • hindercanrunundefined Offline
          hindercanrunundefined Offline
          hindercanrun
          replied to anarky005 on last edited by
          #4

          anarky005 hmmmm, have you connected online?

          1 Reply Last reply
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          • anarky005undefined Offline
            anarky005undefined Offline
            anarky005
            wrote on last edited by
            #5

            hindercanrun said in Servers don't load when I press f10:

            hmmmm, have you connected online?

            Yep, always with my wifi

            1 Reply Last reply
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            • Resxtundefined Offline
              Resxtundefined Offline
              Resxt Plutonium Staff
              wrote on last edited by
              #6
              • Restart your router
              • Turn off any VPN/proxy completely
              • Change DNS
              • Read the antivirus doc

              Do these steps and try restarting your game two or three times.
              If nothing works then you need to say everything security tool/antivirus/firewall you have installed

              anarky005undefined 2 Replies Last reply
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              • anarky005undefined Offline
                anarky005undefined Offline
                anarky005
                replied to Resxt on last edited by
                #7

                Resxt Hello and thanks for your answer, at this moment I am going to carry out these steps that you said, in the meantime I inform you that I use windows defender and windows firewall

                1 Reply Last reply
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                • anarky005undefined Offline
                  anarky005undefined Offline
                  anarky005
                  replied to Resxt on last edited by
                  #8

                  Resxt Hello bro, thank you very much for your help, an hour ago I did all the steps and even restarted my pc and it is already working, I hope it stays that way, as additional measures I turn off the antivirus every time I start the game and add the exclusions from windows defender to the corresponding folders as it was in the link you sent. If for some reason I have the same problem I will come to your help. Thank you very much bro you are the best

                  Resxtundefined 1 Reply Last reply
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                  • Resxtundefined Offline
                    Resxtundefined Offline
                    Resxt Plutonium Staff
                    replied to anarky005 on last edited by
                    #9

                    anarky005 don't disable your antivirus, just add an exclusion

                    1 Reply Last reply
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