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Random ban?

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  • TheLastPringleundefined Offline
    TheLastPringleundefined Offline
    TheLastPringle
    replied to hindercanrun on last edited by TheLastPringle
    #7

    hindercanrun Kind of sucks that they won't tell anyone the full reason although I'd like to at least have staff give me some kind of confirmation that I was banned for cheating or if I was banned for something else (I have no idea what else it would possibly be since I was banned minutes or maybe even seconds after logging in.) Preferably I'd like to get a little more information than that though so that I may find and fix the problem and not get perma'd once I attempt to log in again.

    hindercanrunundefined ljave018undefined 2 Replies Last reply
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    • hindercanrunundefined Offline
      hindercanrunundefined Offline
      hindercanrun
      replied to TheLastPringle on last edited by hindercanrun
      #8

      TheLastPringle You wont get banned once u log in after getting unbanned.
      (launcher)

      TheLastPringleundefined 1 Reply Last reply
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      • loveeeeeeeeeeundefined Offline
        loveeeeeeeeeeundefined Offline
        loveeeeeeeeee
        replied to TheLastPringle on last edited by
        #9

        TheLastPringle it can be a third party program whos open in ur pc, mouse drivers, keyboard drivers and many others, check if some of them can get u banned

        forum is always here to solve question, look for answers probaly players had the same problem and their post is on the forum, see if it happened to them the same way as it did to you

        TheLastPringleundefined 1 Reply Last reply
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        • ljave018undefined Offline
          ljave018undefined Offline
          ljave018
          replied to TheLastPringle on last edited by
          #10

          TheLastPringle factory resetting Windows will always help.

          TheLastPringleundefined 1 Reply Last reply
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          • TheLastPringleundefined Offline
            TheLastPringleundefined Offline
            TheLastPringle
            replied to hindercanrun on last edited by
            #11

            hindercanrun "If the player is caught cheating again, the system will ban the account permanently." If the anti-cheat thought I was cheating before with no cheating programs running it'll very likely think I'm still cheating once I log in again and perma me unless I'm misunderstanding that sentence somehow.

            hindercanrunundefined 1 Reply Last reply
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            • TheLastPringleundefined Offline
              TheLastPringleundefined Offline
              TheLastPringle
              replied to ljave018 on last edited by
              #12

              @ivanovich_ Unfortunately not an option I'm willing to do. It's not worth going through the process of factory resetting my computer considering I only use plutonium maybe once or twice a year for a couple days when my friends feel like playing it.

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              • TheLastPringleundefined Offline
                TheLastPringleundefined Offline
                TheLastPringle
                replied to loveeeeeeeeee on last edited by
                #13

                @love-self-harm I'll do some looking for if drivers could possibly be labeled as cheats but I wouldn't think that it would be possible for something like that to be labeled as cheating software. I did look around a little before making this post and couldn't find anything that helped me find an answer to what may have caused it. Based on what I've seen on similar posts I'm not really expecting much help from staff in finding what the problem is either but I figured I'd at least ask and see if I could get something to point me in the right direction.

                loveeeeeeeeeeundefined Tugooseundefined 2 Replies Last reply
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                • hindercanrunundefined Offline
                  hindercanrunundefined Offline
                  hindercanrun
                  replied to TheLastPringle on last edited by hindercanrun
                  #14

                  TheLastPringle if u log into the launcher after u get unbanned, 99% chance it wont ban you. (Launcher)

                  This will change ingame though, do what ivanovich_ and love-self-harm said

                  1 Reply Last reply
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                  • loveeeeeeeeeeundefined Offline
                    loveeeeeeeeeeundefined Offline
                    loveeeeeeeeee
                    replied to TheLastPringle on last edited by
                    #15

                    TheLastPringle if u can be patient, wait 7 days and see if u got banned again, if it happens, try to reinstalling windows, setup everything again, i think it will work

                    1 Reply Last reply
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                    • Tugooseundefined Offline
                      Tugooseundefined Offline
                      Tugoose
                      replied to TheLastPringle on last edited by
                      #16

                      TheLastPringle if you found any weird drivers or anything please let me know. I'm new to Pluto and just had the same thing happen. I'm worried that once the unban occurs and I might get banned again.

                      Factory reset windows isn't an option and if I was falsely banned once and don't find out why then what's to stop it happening again.

                      1 Reply Last reply
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                      • TheLastPringleundefined Offline
                        TheLastPringleundefined Offline
                        TheLastPringle
                        wrote on last edited by
                        #17

                        Well I logged in after the unban with no problems. I didn't change anything and couldn't find anything that would've caused the ban in the first place.

                        1 Reply Last reply
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